⭐️⭐️⭐️⭐️⭐️ If I could give 10 stars, I absolutely would.
Last night our furnace went out unexpectedly, and with three kids in the house, the temperature dropped fast. Giovanni went above and beyond in every way possible. Instead of charging me a late-night service fee, he simply asked, “Are you decently handy?” and offered to walk me through some troubleshooting steps to get our heat back on so my children wouldn’t have to sleep in the cold.
Not only did he guide me through the process, he even FaceTimed me and showed me exactly what to take apart, how to put it back together, and what signals to watch for. It felt like having a real technician standing right next to me the entire time. Thanks to him, our heat was restored within minutes.
In a world where true customer service is hard to come by, Giovanni is a rare find. It is a guaranteed fact that any future repairs, maintenance, and the new heater/AC system we’ll be needing this coming summer/fall will absolutely be done through him. His honesty, kindness, and expertise have earned our business for life.
Highly, highly recommend.
Response from the owner:Jeff, we are so happy to hear that your experience with Giovanni & Thomas Hoffmann was so pleasant! We appreciate your business & look forward to working with you in the future. Thank you for the great review!
My neighbor referred these guys to me when had water heater problem. Previous company told me I needed to replace it. Tom’s technician fixed it for less than $200. This was over 2 years ago and have been using their service ever since. They are very trustworthy.
Response from the owner:Thank you, Mary, for sharing your experience and for trusting us with your water heater issue; we're glad our technician could help and that you've continued to rely on our services!
I called this company earlier today because I was having a bunch of issues with my HVAC system. They were incredibly friendly and walked me through troubleshooting step by step over the phone. They didn’t even charge me for the call. Thanks to their honest advice, I was able to get things running smoothly again. Really grateful for their help and would definitely recommend them if you want straightforward and trustworthy service. Five stars all the way!
Response from the owner:Thank you so much for the glowing review, Hector! We appreciate your business and look forward to working with you in the future.
Giovanni the service technician was the best! Very knowledgeable, efficient and did a professional job replacing my hot water heater. I would highly recommend them to anyone in need of plumbing/ HVAC work first rate customer service at a very competitive price!
Response from the owner:Thank you, Mr, for your fantastic review! We're glad to hear Giovanni provided you with excellent service and professionalism. Your recommendation means a lot to us!
Nick did not set current time. — Monday Hoffmans Zach came to fix correct time. We DID NOT want a timed thermostat — we prefer to set temperatures manually
Response from the owner:Thank you, Pat, for your kind words about Giovanni; we appreciate your feedback and are glad to hear that he made a positive impression.
Clear communication about arrival, service and costs.
Response from the owner:Thank you, Margaret, for your kind words! We appreciate your feedback on our clear communication and are glad you had a positive experience.
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
I will highly recommend this business for your air and heater repair. Prompt, knowledgeable and courteous service.
Response from the owner:Thank you, Judy, for your kind words and recommendation! We're glad to hear you were pleased with our prompt and courteous service.
Thomas Hoffman was very responsive to our after hours inquiry, even walked us through some trouble shooting over the phone. We provided pictures of the unit and they were able to quickly buy, schedule and install the part to keep our family warm!
Response from the owner:Thank you, Ali! We're glad to hear that Thomas was responsive and helpful in getting everything sorted out for you and your family. Your feedback means a lot to us!
Nick came by, identified the problem quickly and had it fixed. Great service!
Response from the owner:Thank you, Ted! We're glad to hear that Nick provided you with quick and effective service. Your feedback is greatly appreciated!
Great service. Responsive. Well trained technicians. Honest friendly and thorough. I highly recommend Tom Hoffmann and his team.
Response from the owner:Thank you for your kind words! We appreciate your recommendation and are delighted to hear about your positive experience with our team.
Ryan Taylor with Thomas Hoffman did an outstanding job in servicing our unit & explaining everything to me, especially how our humidifier worked, since we were new home owners & had not had one before. Thank you!
Response from the owner:Thank you! We're glad to hear that Ryan and Thomas provided you with excellent service and helped you understand your new humidifier. We appreciate your feedback!
As always, the Hoffmann technician Zach was polite, professional, and efficient. Pricing is reasonable and even more importantly, they are dependable. I will continue to use Thomas Hoffman A/C and Heating.
Response from the owner:Thank you, Mark, for your kind words about our technician and for your continued trust in Thomas Hoffman A/C and Heating; we truly appreciate your support!
Response from the owner:Thank you, Brandon! We appreciate your kind words and are glad to hear about your positive experience with Hoffmann’s professionalism and thoroughness.
Our service technician arrived right on time and was professional, friendly, efficient and courteous. We couldn’t ask for more.
Response from the owner:Thank you for sharing your positive experience with our service technician! We appreciate your kind words and are glad to hear that you were satisfied with the service provided.
I'm a new customer and had my first appointment for furnace check.My tech was Zack and what a professional. He explained how he checked system and answered all my questions. This was a very good experience
Response from the owner:Thank you, Patricia, for your kind words! We're glad to hear that Zack provided you with a professional and informative experience during your furnace check. Your satisfaction means a lot to us!
Thomas Hoffman is a wonderful company to work with. Techs are knowledgeable, personable & efficient.
Response from the owner:Thank you, Christine, for your kind words about our team; we appreciate your feedback and are glad to hear you had a positive experience!
I called on December 25th at midnight and started leaving a message and Thomas Hoffman the owner called me back almost immediately. He said he would come out the next morning between 8:00 and 10:00 am snd he was promptly on time. He fixed my problem and while he was there I decided to get an estimate for a new furnace and air conditioning unit. The price was very reasonable and the installers one of them being his son were both very professional very courteous, polite, arrived on time and finished the same day. I enjoy knowing that I now have the support of Thomas Hoffman heating and air conditioning along with the peace of mind that comes with owning a Trane. Nothing stops a Trane.
Albert Koesterer
Response from the owner:Albert thanks so much for your kind reviews and your business. We truly appreciate it!!!
The Thomas Hoffmann team did a great job taking care of our semi annual HVAC maintenance. They not only worked with us to schedule the visit, but also did an excellent job sending us reminders on when they would be out.
Response from the owner:Thank you so much for the great review, Bob! We appreciate your support and are happy to hear you had a great experience!
Nick was excellent. Super profession, quick, and up front with the pricing (which was fair). Hopefully we don't need to call anyone to fix our AC again, but if we do - I'm calling Nick!
Response from the owner:Thank you, Layton, for your amazing review! We really appreciate your support and hope to be your first call for any future repairs!
Same day service. Technician arrived as scheduled. Replaced capacitor quickly. Friendly technician. Repair cost $429 seemed high for inexpensive part and 20 minutes labor.
Response from the owner:Thank you, Tom, for your feedback! We're glad to hear the technician was prompt and friendly, though we understand your concerns about the repair cost. We appreciate your insights and hope to serve you again in the future.
Response from the owner:Thank you so much, Al, for your excellent review; we truly appreciate your support and are glad to hear you had a great experience!
Thomas Hoffmann is the most professional and courteous of all the HVAC companies in St. Louis. It has kept my HVAC systems in good working order through the hottest and coldest days for many years.
Response from the owner:Thank you, Jonathan, for your kind words about our professionalism and courtesy; we truly appreciate your support!
I notified two companies at the same time regarding a malfunctioning AC unit and Wow! Super fast response from Hoffmann on a weekend no less, to fix our AC unit. Hoffmann’s tech responded to my call immediately and fixed our AC before Galmiche has even responded. Used to be a Galmiche customer, but will use Thomas Hoffmann from here on out!
Response from the owner:Thank you, Darlene, for your fantastic feedback! We're glad to hear that our team was able to respond quickly and resolve your AC issue. We appreciate your trust in us moving forward!
Ryan did a great job with my AC reinstall. Very knowledgeable company with Tom Hoffmann providing the engineering expertise.
Response from the owner:Thank you, Steve! We're glad to hear that Ryan did a great job on your AC reinstall, and we appreciate the shoutout to Tom's expertise. Your satisfaction means a lot to us!
These guy's are amazing same day service very well priced for the knowledge they have ask before doing anything to confirm they're my new go to
Response from the owner:Thank you, Cory! We're glad you found our service amazing and appreciate your kind words about our pricing and knowledge. We're here for you anytime!
They came very fast to fix our AC and service was very good
Response from the owner:Thank you, Maria, for your kind words about our service; we're glad to hear you had a great experience!
Energy efficiency should not be confused with energy conservation. Energy conservation means going without a service to save energy. Energy efficiency means usingless energy to provide the sameservice. To illustrate, energy conservation would be not turning your air conditioner on in the summer so as not to use energy. However, purchasing an air conditioner with a high ENERGY STAR rating increases energy efficiency. You are using much less energy to produce the same amount of cool air for your home.
Perhaps the top benefit of switching is the fact that your energy bill will be lower. The reason is that green technology uses less electricity to do the same job as your old system. This increase in efficiency leads to you saving a bit of money.
Possible Tax Breaks
One thing the government does to subsidize green technology is offer tax breaks for its adoption. While it is not a guarantee, you might end up with a lower tax bill when choosing an environmentally friendly system.
Bans on Old Equipment
Unlike most of the other points on our list, this one might require you to make a change. The reason is that the government sometimes bans old equipment, the most common reason being the refrigerant that they use. If you have a system that is in danger of being made illegal, it is time to update.
Cleaner Air
Excess energy use might pollute your surroundings. You might think that your contribution is only a drop in the bucket, but so is everyone else’s. Rather than expecting someone else to keep your air pure, you can do your part with greener machinery.
Making the Switch is Not as Hard as You Think
What many do not realize is that going green often doesn’t take too much time, energy, or cost. Instead, there are a variety of green enhancements you can add to your existing system. The following are a few you can look into.
Smart Thermostat – This piece of machinery will let you adjust your thermostat from your smartphone. Having the ability to control it from anywhere and at any time allows you to avoid costly mistakes.
Zoned System– This type of system allows you to heat and cool specific areas, rather than the entire house at once. The result is you saving energy on a portion of your home that you aren’t occupying at that moment.
Economizer – Wouldn’t it be great if you could pull cold night air from outside and use it to cool your home? That is precisely what an economizer does for your home, and it helps your system expend less energy in the process.
Why Is Energy Efficiency So Important?
There are several reasons why energy efficiency is so important. Here are the top reasons why:
Saves money
Increases our comfort at home
It is good for the environment
It is possible to save 20-30% on your home’s energy bills. Purchasing new a new heating or air conditioning system that has a high ENERGY STAR rating is one way to make your home more energy efficient. However, improving the thermal qualities of your home can help you save monthly. Homes that are properly insulated are more efficient. Also, having a heating and cooling system that is neither too big nor too small for your home is very important.
At Thomas Hoffmann Air Conditioning & Heating LLC we can help you decide which HVAC system is right for your home. Trane carries a number of high-efficiency products that can help you save on your utility bills each month.
Thomas Hoffmann Air Conditioning & Heating LLC – St. Louis HVAC
Thomas Hoffmann Air Conditioning & Heating LLC is one of the few heating and air conditioning companies in St. Louis that has a master technician and mechanical engineer as an owner. This fact, combined with our more than 30 years of experience, gives us an advantage over our competition. If you need a new system, trust us to help you determine which one will best fit your needs. Call us today at (314) 471-7625 to schedule a free estimate.
