Locally Owned · U City’s Neighborhood HVAC Team

HVAC University City, MO Heating & Cooling, Handled.

When your AC quits or your furnace won’t fire, you want someone who knows U City homes, not a call center reading a script. Thomas Hoffmann, a Master HVAC Engineer with 30+ years in St. Louis, leads the team that shows up: repairs, replacements, and tune-ups done by people who own the outcome.

4.9 Google Reviews
30+ yrs experience
24/7 phones answered

Request Service in U City

Describe the problem and we’ll take it from there. Callbacks within 30 minutes during business hours, and same-day visits when the schedule allows.


Heat pump and HVAC service in University City, MO by Thomas Hoffmann Air Conditioning & Heating

The Local Difference

From Parkview to The Loop, U City Is Our Kind of Town.

University City’s housing runs the full range: century-old homes in Parkview and Ames Place, mid-century blocks near Heman Park, and everything in between. That mix means radiators and boilers next door to modern high-efficiency systems, and we work on all of it. This is a business Tom Hoffmann owns outright, not a franchise wearing a local name, so the person accountable for your job lives where you do.

Local

One Owner, One Name

Tom’s name is on the trucks and on the work. No parent company, no rebrand, no pass-the-buck.

30+

Years in St. Louis

Three decades of local systems, local weather, and local houses, including U City’s oldest.

Upfront

Estimates in Writing

You see the number before we pick up a wrench. Nothing added without your say-so.

24/7

Phones Always On

Midnight, Sunday, Thanksgiving: a real St. Louis dispatcher answers, not a machine.

Urgent? Call Now.

No heat in U City? No cool air? Don’t wait it out.

Heating and cooling failures get worse, not better. Call any hour and a real person picks up, gets the details, and puts a technician on it as fast as we can get one to your door.

24/7 Emergency HVAC Service in University City One number, answered around the clock by a St. Louis dispatcher.
Call (314) 471-7625

Straight From Your Neighbors

4.9 Stars on Google, and Counting.

goostorm
1 day ago
Quick service, solved the problem. Thanks!
James H.
2 days ago
The repairman arrived at around 8:30 AM and spent about three hours working on the unit, which I purchased from them less than a year ago. At the end of three hours, he informed me that my unit was not working because I had the wrong filter in it. I raised a question about why it took three hours to replace the filter. I can't really explain his response because it was in technical jargon that I did not understand well enough to know what other questions to ask. The unit has a two year parts and labor warranty and a 10 year manufacturer parts warranty. unfortunately, I did not get the benefits of those warranties because, as the technician put it, the onus for using a less effective filter, rests with the customers. Then, he went on to describe to me the best filter choice, something the average customer would not automatically know. My greatest disappointment was being denied the benefits of my warranties. On the plus side, once management became aware of my dissatisfaction, they reached out to me with an apology for any role they played in my dissatisfaction and, as a show of their good intentions, they shredded my check, subsequently, not charging me for their service. This response showed a genuine commitment to quality and efficient service, as well as a commitment to customer satisfaction. Consequently, I highly recommend Hoffmann Air Conditioning services.
Response from the owner:Thank you, James, for your 5-star rating; we truly appreciate your support!
KATIE DOOLEY C.
3 days ago
I was distraught to find out our 20 year old HVAC needed to be replaced. Hoffman was beyond empathetic and took care of me within 24 hours during the heat wave. They were on time and very efficient. I have to have trust worthy people work on our house and be in our cocoon, therefore Hoffman has always been our contractor and always will be! They have become family;) I refer all of my clients to them!!!
Tiffany B.
6 days ago
My experience was very pleasant. Nick was great got my problem taken care of. He explained how to use my new equipment . Thank you for a true 24 hr service.
Response from the owner:Tiffany, thank you for the 5-star review. We appreciate you and your business!
Kathleen J.
1 week ago
Very prompt, conscientious and personable. Work well done.
Response from the owner:Thank you, Kathleen! We appreciate your kind words about our team's promptness and attention to detail. Your feedback means a lot to us!
Lisa O.
1 week ago
The tech was great. He showed up on time, was very polite, answered all my questions and got the job done. The service was also very reasonably priced.
Response from the owner:Thank you, Lisa! We're glad to hear you had a great experience with our technician. Your feedback about punctuality, politeness, and value is much appreciated!
Bill G.
1 week ago
Technician, Giovanni Leone, did such a great job in fixing our AC on a Saturday morning when the Temp is supposed to get up to 100 degrees, later today! I felt like we were in excellent hands and he explained everything he was going to do and then explained in even greater detail once everything was done! I told him if he ever wants to go into sales, he should! He has great personable skills! We have used Thomas Hoffmann before for our heating and cooling needs and they are always professional and trustworthy! My only mistake was not having them to come out to check our AC in the past 3 years!
Response from the owner:Thank you, Bill! We're so glad to hear about your positive experience with Giovanni. It's great to know that you felt well taken care of and appreciated his thorough explanations. We truly value your trust in us for your heating and cooling needs, and we look forward to serving you again in the future!
Robinette H.
3 weeks ago
He came early and identified the problem ordered the part and put it in. He was professional, neat in appearance. I would say an asset to your company.
Response from the owner:Thank you, Robinette! We appreciate your kind words about the professionalism and neatness you experienced. It's great to hear that our team member made a positive impact. Your feedback means a lot to us!
Susan H.
3 weeks ago
Very professional and polite. Did a great job.
Response from the owner:Thank you, Susan! We appreciate your kind words and are glad to hear you had a great experience with our team.
Ted E.
3 weeks ago
Nick came by, identified the problem quickly and had it fixed. Great service!
Response from the owner:Thank you, Ted! We're glad to hear that Nick provided you with quick and effective service. Your feedback is greatly appreciated!
William H.
3 weeks ago
Zach was great. He helped me better understand my systems and their operating systems.
Response from the owner:Thank you for the 5-star review, William. We are happy to hear Zach took good care of you.
Kaliyah
3 weeks ago
Quality service, fast, very professional!
Response from the owner:Thank you, Kaliyah! We're glad you experienced our quality service and professionalism. Your feedback means a lot to us!
Jacob K.
3 weeks ago
The technician that came to my house was awesome. He explained the issue and was 100% honest with me. He worked with my wishes and did a great job! Thank you
Response from the owner:Thank you, Jacob! We're glad to hear that the technician provided excellent service and was honest with you. Your feedback is much appreciated!
Lucas S.
3 weeks ago
Quick response, professional service. Made it out made the repair even on a holiday.
Response from the owner:Thank you, Lucas! We're glad to hear you appreciated the quick response and professional service, especially during the holiday. Your satisfaction means a lot to us!
Beth G.
3 weeks ago
Zach came out quickly and fixed our A/C on the 4th. He was pleasant and super efficient! A/C fixed and he was out of here, made our day for sure! Plus he likes dogs!
Response from the owner:Thank you, Beth! We're glad to hear that Zach was able to fix your A/C quickly and efficiently, and it's great to know he made your day better. We appreciate your kind words!
Rich J.
4 weeks ago
Excellent customer service and Repair work
Response from the owner:Thank you, Rich! We're glad to hear you had an excellent experience with our customer service and repair work. Your feedback means a lot to us!
Jennifer H.
4 weeks ago
Nick was fantastic. He was a great communicator, efficient and educated me and let me take the drivers seat to decision making without feeling pushed. I will for sure recommend friends and family. Service like this doesn’t come around much these days.
Response from the owner:Thank you, Jennifer! We're glad to hear that Nick provided you with excellent service and made you feel empowered during the process. We appreciate your recommendations and look forward to serving you and your friends and family in the future!
Michael G.
4 weeks ago
Extremely responsive and high quality work.
Response from the owner:Thank you, Michael! We appreciate your kind words about our responsiveness and quality of work.
Elizabeth K.
4 weeks ago
Tom was prompt, courteous and got the AC running right away. I will call him again with any needs.
Response from the owner:Thank you, Elizabeth! We're glad to hear that Tom provided prompt and courteous service. We appreciate your trust and look forward to assisting you again in the future!
Erin B.
4 weeks ago
This is the 2nd time we have used this company for our hvac needs. Great company, fast response, tons of communication and they find the problem and fix immediately. Even during the very hot weather. Couldn't recommend them enough.
Response from the owner:Thank you so much for the kind review, Erin. We appreciate your continued support!
Rich C.
1 month ago
Very prompt response and very professional and conscientious repair service. Nick did a great job and is a very nice guy.
Response from the owner:Thank you, Rich! We're glad to hear you had a great experience with our repair service. Nick will be pleased to know his efforts made a positive impression. We appreciate your feedback!
Becky W.
1 month ago
I called on a Monday morning as air conditioning was blowing warm air. They were able to come to my house very early afternoon and fixed the problem. Would highly recommend and will use them again.
Response from the owner:Becky thank you so much for your great review. We appreciate your business and your kind words.
tori M.
1 month ago
Arrived quickly and fixed our AC issue with ease!
Response from the owner:Thank you, Tori! We're glad to hear that we could quickly resolve your AC issue. Your satisfaction means a lot to us!
James H.
1 month ago
Came out immediately after a time slot opened and fixed the AC issue.
Response from the owner:Thank you, James, for your kind words! We're glad we could address your AC issue promptly.
dawn B.
1 month ago
Had new hot water heater put in. Zack was great. On time and neat
Response from the owner:Thank you, Dawn! We're glad to hear that Zack provided great service and was punctual and tidy during the installation of your new hot water heater. We appreciate your feedback!

Good Questions

What U City Homeowners Ask Us

Do you offer emergency HVAC service in University City?

Yes, around the clock. If your heat or AC fails at any hour, including weekends and holidays, call (314) 471-7625. A dispatcher answers live and gets a technician moving as quickly as the schedule allows.

Do you work on boilers and radiators in U City’s older homes?

Yes. Neighborhoods like Parkview and Ames Place still have plenty of hot-water and steam systems, and we service them alongside modern forced-air equipment. If you’re weighing whether to keep a boiler or convert, we’ll lay out both paths honestly.

Which brands can you repair?

All the major ones: Trane, Carrier, Lennox, Rheem, Goodman, and most others you’ll find in a U City basement. For new installations we’re an authorized Trane dealer, which means factory support behind every system we put in.

What areas around University City do you cover?

All of U City plus the neighbors: Olivette, Clayton, Wellston, Overland, the Delmar Loop area, and the wider St. Louis metro.

My AC runs but the air isn’t cold. What’s going on?

Usually one of four things: refrigerant is low, the filter is clogged, a breaker tripped, or the compressor has failed. A filter or breaker you can check yourself; the rest needs a technician. Call us and we’ll pin it down on the first visit.

How long does it take to replace a furnace or AC?

Usually one day, start to finish. You’ll get the timeline before work begins, we keep the area clean, and the aim is always a running system before we pack up.

Comfort Problem in U City? Consider It Handled.

One call reaches a locally owned company with 30+ years of St. Louis HVAC experience and a dispatcher who picks up at any hour.