Locally Owned · Master HVAC Engineer

St. Louis HVAC Repair, Replace, Done.

Master HVAC Engineer Thomas Hoffmann leads a local team backed by 30+ years of St. Louis experience. AC repair, furnace repair, full system replacement, and maintenance — handled by people who actually know the equipment.

4.9 Google Reviews
30+ yrs experience
24/7 phones answered
Best of 2026 Business Award — Thomas Hoffmann Air Conditioning & Heating

Schedule Service

Tell us what’s happening. We call back within 30 minutes during business hours — same-day service when possible.

Locally Owned Master HVAC Engineer 24/7 Phones Answered Trane Comfort Specialist 30+ Years Experience
Thomas Hoffmann, owner of Thomas Hoffmann Air Conditioning & Heating, St. Louis MO

Why Homeowners Trust Us

A Real St. Louis HVAC Company — Not a National Chain.

A lot of “local-sounding” HVAC companies in St. Louis are owned by out-of-state holding groups. We’re not. Tom Hoffmann owns the business, signs the trucks, and answers for the work.

30+

Years of Experience

Three decades servicing St. Louis homes and businesses. Master engineering experience on every job.

4.9

★ on Google

773+ St. Louis homeowners have rated us. Read what they say about showing up on time and fixing it right.

24/7

Real People Answering

A real St. Louis dispatcher picks up the phone — nights, weekends, and holidays included.

Local

Owned by Tom

Decisions made in St. Louis — not by a parent company in another time zone. Real owner, real accountability.

Urgent? Call Now.

AC out tonight? Furnace down on a cold morning?

A real person answers the phone — 24 hours a day, 7 days a week. Tell us what’s wrong and we’ll dispatch a technician as fast as humanly possible. No call centers, no overseas dispatchers, no scripts.

24/7 Emergency HVAC Service Real St. Louis dispatcher answers — nights, weekends, holidays.
Call (314) 471-7625
HVAC technician working on equipment — Thomas Hoffmann Air Conditioning & Heating, St. Louis

How It Works

Three Steps to Comfortable.

No call centers, no scripted upsells, no surprise pricing. Just trained St. Louis technicians showing up and fixing what’s broken.

1

Call or Schedule

Reach a real St. Louis dispatcher in under a minute. Tell us what’s wrong; we’ll book a slot — same-day when we can.

~ 2 minutes
2

Diagnose & Estimate

A trained tech (or Tom himself) gives you an honest read on what’s wrong, why, and what it’ll cost. Written before any work.

~ 30 minutes
3

Fix It Right

We do the work in front of you. No surprise charges, no upsells. If something else turns up, you approve before we touch it.

Same visit, when possible

What St. Louis Homeowners Say

4.9 ★ on Google — Hundreds of Reviews.

steve B.
10 hours ago
Fantastic service and friendly. We had an AC unit issue and they responded quickly and made the required repairs.
Theresa S.
2 days ago
Love that it’s the same technician every time. Let’s me know what he found and any concerns he might have regarding our units. Great customer service.
Response from the owner:Thank you, Theresa! We're glad to hear you appreciate having the same technician and the communication about your units. Your feedback on our customer service means a lot to us!
Matthew John D.
3 days ago
The truth of their proffesionalism forces you to Trust their expertise and a determined focus on customer satisfaction was unfortunately a rare experience in my years of east coast building maintenance.
Response from the owner:Thank you, Matthew, for recognizing our professionalism and commitment to customer satisfaction. We're glad to hear that your experience stood out after your years in building maintenance. Your support means a lot to us!
Kevin E.
4 days ago
Nick demostrated excllent customer service,professionalism, and technician.
Response from the owner:Thank you, Kevin! We're glad to hear that Nick provided excellent customer service and professionalism. Your feedback is greatly appreciated!
George B.
1 week ago
We live in Dardenne Prairie, and want to thank Tom for his excellent work in assessing our A/C unit that stopped working over Labor Day weekend where the outdoor temps were 100+. Tom not only had the exact components on-hand but also offered other future solutions to make our home more comfortable. Very personable and professional! Thanks Tom!
Response from the owner:Thank you, George! We appreciate your kind words and are glad to hear that Tom provided excellent service during such a hot weekend. Your satisfaction is important to us, and we're here to help with any future needs!
Katherine G.
1 week ago
Nick came out to our house in Valley Park. Super nice and helpful. Got our AC back to running!
Response from the owner:Thank you, Katherine! We're glad to hear that Nick was able to help get your AC running again. Your satisfaction is important to us!
ladodger6
1 week ago
Nick is a very knowledgeable HVAC professional. He quickly and thoroughly inspected my system. Highly recommend Thomas Hoffman AC.
Response from the owner:Thank you! We appreciate your kind words about Nick and are glad to hear you had a positive experience with Thomas Hoffman AC. Your recommendation means a lot to us!
Louise P.
1 week ago
My air conditioner went out, my son called, Nick was able to come out same day, very pleasant and professional.
Response from the owner:Thank you, Louise! We're glad to hear that Nick was able to assist you promptly and provide a pleasant experience. We appreciate your kind words!
Chris
1 week ago
Saturday. Labor Day Weekend. 100 degrees for the 4th day in a row and counting. A.C. goes out. No hvac companies well return calls and their phonebots say they're not available until Tuesday or Wednesday. Nick with Hoffmann answer's first ring and shows up in a couple hours, make short work of it, house is cooling nicely. Thanks Nick and Company.
Response from the owner:Thanks, Chris! We're glad Nick was able to help you out quickly, especially during such a hot weekend. We appreciate your feedback and are here for any future needs.
Susan S.
1 week ago
I was very pleased with Nicks presentation.
Response from the owner:Thank you, Susan! We're glad to hear you Nick represented our company in such an impactful way. Your feedback means a lot to us!
diana T.
1 week ago
Tom fixed my air conditioner well, from Tom Hoffman Air conditioning in Kirkwood, Missouri.
Response from the owner:Thank you, Diana! We're glad to hear that Tom did a great job fixing your air conditioner. We appreciate your feedback!
Don G.
1 week ago
Nick did a great job at everything!
Response from the owner:Thank you, Don! We're glad to hear that you had a great experience and that Nick made such a positive impact. We appreciate your feedback!
Hank K.
1 week ago
Fast, friendly, professional service.
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
Jack R.
1 week ago
Our tech was scheduled to arrive to our house in Brentwood only a few hours after I called. Nick was great and was able to address the issue quickly. Thanks again!
Response from the owner:Thank you, Jack! We're glad to hear that Nick was able to resolve the issue quickly for you. Your satisfaction means a lot to us!
Melanie L.
1 week ago
Nick was amazing!!! He came out after hours to my home in Creve Coeur when my AC stopped working. He was professional, knowledgeable, and genuinely helpful. I really appreciate him going above and beyond when I needed help. Highly recommend!
Response from the owner:Thank you, Melanie! We’re glad to hear that Nick provided such excellent service and went above and beyond for you. Your recommendation means a lot to us!
Margaret K.
2 weeks ago
Clear communication about arrival, service and costs.
Response from the owner:Thank you, Margaret, for your kind words! We appreciate your feedback on our clear communication and are glad you had a positive experience.
Rich C.
2 weeks ago
Very prompt response and very professional and conscientious repair service. Nick did a great job and is a very nice guy. I apparently have an intermittent problem that did not occur today. Your technician was excellent and system is now working, so I will call if issue recurs. You have terrific associates.
Response from the owner:Thank you, Rich! We're glad to hear you had a great experience with our repair service. Nick will be pleased to know his efforts made a positive impression. We appreciate your feedback!
Ryan B.
2 weeks ago
I called on a hot summer day and they came out and had it fixed super fast!
Response from the owner:Thank you, Ryan! We appreciate your kind words and are glad to hear we could help you quickly on that hot day.
david W.
2 weeks ago
Amazing response time and service for AC replacement! Our AC failed on Monday evening, Nick came out to inspect and give us options within the hour, and we had a new AC installed by 1pm on Tuesday. Great team and very happy
Response from the owner:Thank you, David! We're glad to hear about your positive experience with our team, especially with Nick's quick response and the timely installation. Your satisfaction means a lot to us!
Lori B.
2 weeks ago
I can’t say enough wonderful things about Thomas Hoffmann Air Conditioning and Heating! Nick came promptly, which was such a relief, and from the very beginning, he was personable, professional, and incredibly honest. After dealing with other companies, Nick’s honesty really stood out. He took the time to explain everything clearly, answer my questions, and make sure I understood what was going on—without any pressure or unnecessary recommendations. It was refreshing to feel like I was dealing with someone who genuinely cared about doing the right thing for the customer. Nick’s professionalism, knowledge, and customer service were truly top-notch. I wouldn’t hesitate to recommend Thomas Hoffmann Air Conditioning and Heating to anyone looking for a heating and cooling company you can actually trust!
Response from the owner:Thank you for the 5-star rating, Lori!
Connor L.
2 weeks ago
Very responsive and helped us promptly on one of the hottest nights in the summer!!
Response from the owner:Thank you, Connor! We're glad we could assist you quickly during such a hot night. Your feedback means a lot to us!
Logan L.
2 weeks ago
So professional and came within 10 minutes of our emergency! Nick was 10/10!!!
Response from the owner:Thank you, Logan! We're glad to hear that our team responded quickly and that Nick made such a positive impression. Your feedback means a lot to us!
John P.
2 weeks ago
They did great work on a tight timeline. They saved our business that day! Very professional and smart. I will use them every time!
Response from the owner:Thank you, John! We appreciate your kind words and are glad we could help your business on such a tight timeline. Looking forward to working with you again!
Morgan T.
3 weeks ago
The service was excellent! When we arrived home after 8 pm, seen our unit was not working and it was almost 85 degrees in our home my husband began calling all of the companies that said they were 24 hrs. Thomas Hoffman heating and cooling was the only company that honored the statement. Nick was at our home in a very timely manor and was also able to fix our unit quickly! I would highly recommend to anyone needing any hvac services!
Response from the owner:Thank you, Morgan! We're glad to hear that you had an excellent experience with our service. It's great to know that Nick was able to assist you promptly and effectively. We appreciate your recommendation and look forward to helping you again in the future!
Excellent service and a job very well done. Highly recommended!
Response from the owner:Neil, thank you so much for the great review. We appreciate your continued support and business!

Serving the Greater St. Louis Metro.

From our home base in Des Peres, we dispatch across St. Louis City, St. Louis County, and St. Charles County. Same-day service when possible, and a real local dispatcher on the phone 24/7.

Don’t see your area? We likely still cover it. Call (314) 471-7625 and ask.

Common Questions

Frequently Asked Questions

How quickly can you respond to an emergency?

We answer emergency calls 24 hours a day, 7 days a week — including holidays. For urgent heating or cooling failures, call (314) 471-7625 and we’ll dispatch a technician as quickly as possible.

Do you service all HVAC brands?

Yes. We repair and maintain all major brands including Trane, Carrier, Lennox, Rheem, Goodman, and more. As an authorized Trane dealer, we also offer new Trane installations with full manufacturer support.

What’s included in a maintenance tune-up?

A standard tune-up includes inspection of all electrical connections, refrigerant levels, coil cleaning, thermostat calibration, filter check, and a full system performance test. We’ll flag anything that needs attention before it becomes a breakdown.

Should I repair or replace my system?

We’ll give you an honest answer based on the age of your system, the cost of the repair, and its efficiency. A general rule: if the repair costs more than half the price of a new system and the unit is over 10 years old, replacement usually makes more financial sense.

What areas do you serve?

We serve the greater St. Louis metro area including Chesterfield, Ballwin, Kirkwood, Webster Groves, Creve Coeur, Manchester, Maryland Heights, Des Peres, and surrounding communities.

Why is my AC blowing warm air?

The most common causes are low refrigerant, a dirty air filter, a tripped breaker, or a failed compressor. Some are simple fixes; others need a technician. If your AC is running but not cooling, call us — we’ll diagnose it accurately on the first visit.

Why choose Thomas Hoffmann over a national chain?

Many national HVAC brands operating in St. Louis are franchise operations — not true local companies. Thomas Hoffmann is locally owned, and Thomas himself remains directly involved in every job. You get a Master HVAC Engineer’s expertise, not a call center.

How long does a furnace or AC installation take?

Most residential installations are completed in a single day. We’ll give you a clear timeframe before we start and keep the work area clean throughout. Our goal is to have your system running before we leave.

Ready to Schedule? We Answer 24/7.

St. Louis homeowners have trusted Thomas Hoffmann for 30+ years. Local ownership means you deal with real people — every time you call.