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Thomas Hoffmann Air Conditioning & Heating LLC
Excellent
4.9
Based on 508 reviews
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Great experience. Nick diagnosed the issue quickly (unit making annoying noise). Nick was speedy in the repair, and also made a courtesy follow-up visit. Nick provided excellent technical expertise, customer service and communication. Nick was chill and friendly, and overall pried and exceptional customer experience.
Response from the owner: Thank you for sharing your experience, Jon! We appreciate your kind words and are glad to hear that Nick was able to provide you with excellent service.
I am very pleased with the service provided., especially the quick response to my request . The technician came on a Sunday morning and had my cooling system repaired within an hour. Thank you !
Response from the owner: We're delighted we could promptly assist you on a Sunday morning and fix your cooling system efficiently. Thank you!
Great job explaining the situation they were early and notified me on estimated arrival time. Great customer service and reasonable prices as well will definitely use again for personal and business.
Response from the owner: Thank you for the kind words! We're glad to hear that you were pleased with our service and pricing. Looking forward to serving you again soon!
Top notch company
Response from the owner: Thank you for your kind words, Greg! We appreciate your feedback!
Nick Hoffmann with Thomas Hoffmann Heating and Cooling is top notch. He is a true professional with friendly service. They do service, repair, and installation. They have a lot of years of experience and always look for the best way to help each and every customer. Please give Nick a call today for all of your heating and cooling needs.
Response from the owner: Thank you for recognizing Nick's professionalism and friendly service, we appreciate your kind words and are glad to hear about your positive experience with us!
We used Thomas Hoffman Air Conditioning to service our Hot Water Heater and plan on using them in the future for maintenance program.
Response from the owner: Thank you so much for your great review. We appreciate your business.
Fast response and quick resolution
Response from the owner: Thank you for your feedback! We're glad we could help you quickly.
Quick to respond, very open and honest about what was wrong with good recommendations. We will continue to use them for all our HVAC needs
Response from the owner: Thank you for your kind words and for choosing us for your HVAC needs! We appreciate your trust and look forward to continuing to serve you.
Thomas Hoffman Air Conditioning was very knowledgeable on finding and communicating issues found with my AC not cooling efficiently.
Response from the owner: Thank you for sharing your experience with us! We appreciate your feedback and are glad we could assist with your AC concerns.
Very good experience. Same day service. Hours later, the tech showed up and was in and out in about 20 mins. He was very nice and spent some time as well reviewing the remote control for the wall unit.
Response from the owner: We're so glad to hear you had a great experience with our same day service and that our tech was able to assist you efficiently and effectively. Thank you for sharing your feedback!
Thomas Hoffman was originally recommended to me by an "insider" in the HVAC field, and it's one of the best referrals I've ever gotten! I've now been using them for four years, and two different homes. They are responsive, prompt, professional, and kind. They are also reasonable in their rates and honest in their assessments--no scammy upselling here! Most recently our AC went out over the weekend, and I called on a Sunday, expecting to leave a voicemail and hoping for an appointment within the next several business days. Instead, Nick Hoffmann answered right away, and he was at my house within the hour! Diagnosed and fixed the problem within another hour! They've definitely earned my trust, my thanks, and my business.
Response from the owner: Thank you so much for your kind words and continued support, Douglas! We truly appreciate your trust and are grateful for the opportunity to serve you.
The service was great. The installers and guys that brought the materials needed were great. Cleaned up afterwards and answered any questions that I had. Would recommend.
Response from the owner: We're so glad to hear that you had a great experience with our team! Thank you for recommending us.
The staff was very professional and friendly. And they took no Tim at all to find and fix the problem with my AC. I would highly recommend to my family and friends.
Response from the owner: We're so glad to hear that you had a positive experience with our staff! Thank you for recommending us to your family and friends.
Got here in about 2 hrs Went rite to the problem Did not take long at all I'm very happy and will call them in the future
Response from the owner: Thank you for choosing our service! We appreciate your kind words and look forward to assisting you again in the future.
This company is so responsive to me that I love them. They respond immediately and I trust them. It always cost me, but that is the nature of the beast. I haven’t been steered wrong yet. They are genuinely nice to work with and honest. I use their maintenance program as well. Highly recommend.
Response from the owner: Thank you for your kind words, we truly appreciate your trust in us and are glad to hear about your positive experience with our services.
Nick was great! Answered all my questions and concerns. I would definitely recommend T. Hoffmann AC to my family and friends!
Response from the owner: Thank you for recommending us to your family and friends, Robert! We're glad Nick was able to address all your questions and concerns.
Excellent service and got the A/C fixed in a timely manner
Response from the owner: We're so glad to hear that you had a great experience with our service and that we could fix your A/C promptly! Thank you!
Thomas came through in a pinch when our air went out on a weekend. Even with the emergency fee, his rates are very reasonable. It was a simple part replacement rather than the whole unit, which we thought might be necessary. I can’t say enough good things about Thomas. We will certainly use him again!
Response from the owner: Thank you so much for your kind words, Catherine! We truly appreciate your feedback and are glad we could help. Looking forward to assisting you again in the future!
My ac stopped working last evening. A tech was here at 0800am this morning and found the problem. I am so grateful the company prioritized my issue,and fixed it. I have company coming this Friday evening for the weekend. I am glad we did not have to go to a Hotel! Thank you Hoffmann Air.
Response from the owner: We're so glad we could help you out before your company arrives! Thank you for choosing Hoffmann Air.
Nick was friendly, professional and knowledgeable, he did an awesome job!!
Response from the owner: Thank you for recognizing Nick's friendliness, professionalism, and knowledge - we're glad you had an awesome experience!
Very knowledgeable and friendly.
Response from the owner: Thank you for your kind words, Josh! We appreciate your feedback.
I left a message at 8:00 and he was here by 9:30! Fixed my air conditioner in about 30 minutes!!! Great service!!!
Response from the owner: We're so glad we could help you out quickly! Appreciate your kind words, Tammy!
Excellent service, great and knowledgable staff. They go above and beyond to figure out the problem and solve it. I truly appreciate how hard they work to make me feel that fixing my problem is a priority. Great Company I strongly recommend Thomas Hoffman Heating & Cooling.
Response from the owner: We're so glad to hear that you had a positive experience with our team! Thank you for recommending Thomas Hoffman Heating & Cooling.
On the hottest day of the year so far I walked into the house at 87 degrees. I called Thomas Hoffman to fix my air conditioner from a referral from my friend. He showed up on time and had it fixed in less than an hourThank you so much
Response from the owner: Thank you for choosing us to fix your air conditioner on such a hot day! We're glad we could help you stay cool quickly.
I can't say enough about their promptness and problem solving. It's a heat wave and Saturday they gave us a time frame and showed up promptly. Problem fixed fast and efficientlyThank you Thomas for your promptness
Response from the owner: Thank you for recognizing our prompt problem-solving skills, Danny! We appreciate your feedback.
Tom Hoffman saves the day AGAIN! We’ve used Tom Hoffman for heating and cooling services for many years and they always come through when we need them. Once again , Tom came very quickly and fixed our broken AC on a Saturday! He always does great work for a fair price .
Response from the owner: We truly appreciate your continued trust in our services. Thank you for sharing your experience with us!
Very knowledgeable and professional
Response from the owner: Thank you for recognizing our knowledge and professionalism!
They were quick and did an excellent job on a very hot day. Thank you
Response from the owner: Thank you for the 5-star rating, Tom!
Excellent customer service, and demonstrated competence in completing the service to our unit.
Response from the owner: We're delighted to hear about your positive experience with our customer service team! Thank you for recognizing our dedication to providing excellent service.
My go to HVAC guys!
Response from the owner: So glad we're your go to HVAC guys! Appreciate your support, Todd!
Nick Hoffman always takes care of us. Always has our best interests in mind, zero pressure and prompt responsiveness. All around trust worthy technician and friend.
Response from the owner: Thank you so much for your kind words, Kylie! We truly appreciate your trust and friendship.
Zach was amazing along with all of support from initial call to resolution. Thank you!
Response from the owner: We're delighted to hear that Zach and our team provided amazing support from start to finish. Thank you!
They were timely, polite, professional and they saved us from too much sweating. In a field full of pompous and arrogant technicians, these guys take the time to explain what is wrong and how they are correcting it. Other folks just assume you are incompetent but these folks take the time to educate. Cannot recommend highly enough.
Response from the owner: Thank you for your kind words! We truly appreciate your feedback and are glad we could provide you with a positive experience.
I have used Thomas Hoffmann HVAC several times and I highly recommend them. Their customer service is excellent, their engineers are professional and efficient and they are great value.
Response from the owner: We're so grateful for your kind words, Andrew! We're delighted to hear about your positive experiences with our team. Thank you for recommending us!
Saved the day! Thanks m so thankful you were there when i needed it.
Response from the owner: I'm so glad we could help when you needed it! Thank you for your kind words.
It was the end of Spring coming into the Summer cooling season and our air conditioner that was about 20 years old stopped working. We were new to the area and didn’t know any of the HVAC folks so had to get several estimates.Our estimates ranged from inexpensive but incomplete to really expensive and way more than we needed, and many of the salesman were telling me things that I later found were just not true.Thomas Hoffmann gave an estimate that was fair and answered the barrage of questions that I asked of him.The day of the installation, the team arrived on time, early in fact, install the air conditioner/water heater/air filter and air cleaner, the installation looked great and to my delight they left the area in a cleaner condition than when they found it.Recently, we’ve had other trades come out and one asked me if they were turning the wrench in the right direction to loosen a nut and another needed access to my attic from inside the house, leaving greasy marks on the access panel, so, having a team like Thomas Hoffman Air Conditioning and Heating LLC accomplished what they did in one day with competence and professionalism gives us the confidence that the job is done right. Because of this, we’ve asked Thomas Hoffman Air Conditioning and Heating LLC to do a similar size job at another property.
Response from the owner: Thank you for trusting us with your HVAC needs and for recognizing our team's competence and professionalism in completing the job to your satisfaction. We look forward to assisting you with your future projects as well.
Tom and his team did a great job replacing our outdoor condenser and indoor evaporator coil. Tom goes above and beyond with his service, responding to calls around the clock, and his team was efficient and effective when installing the new units. He pricing is reasonable and the quality of work looks great.
Response from the owner: Thank you for recognizing our hard work and dedication to providing excellent service, we truly appreciate your kind words!
Nick is the best . He explains what is going on every step of the way. I feel empowered.
Response from the owner: Thank you for your kind words, Londie! It's great to hear that Nick provided such informative service.
Nick, the repairman was on time and knowledgeable. He diagnosed and fixed the issue quickly. He also provided advice on maintenance and future needs for the system.
Response from the owner: We appreciate your kind words, Cheri! Thank you for sharing your positive experience with Nick.
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AC Repair & Services Near Me

Available 24/7 for Emergency Air Conditioning Services

At Thomas Hoffmann Air Conditioning & Heating, we understand the importance of staying cool during St. Louis’s hot summers. Our trusted team, led by Thomas Hoffmann—a master technician with over 30 years of engineering expertise—specializes in air conditioning repair, maintenance, and installation tailored to your needs.

As your premier HVAC specialists in St. Louis, Missouri, we are dedicated to delivering unmatched air conditioning solutions to residential and commercial clients. Whether routine maintenance to prepare for the summer, emergency repairs, or installing a new, efficient system, we are equipped to ensure your comfort throughout the season. Contact us today to schedule a service visit and experience the exceptional service our locally owned and operated company is known for.

Your comfort should never be compromised!

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AC Repair & Maintenance

At Thomas Hoffmann Air Conditioning & Heating, we excel in providing top-tier installation, repair, and maintenance services for your cooling systems. Our commitment to excellence ensures you stay comfortable during the warmest months, offering only the best air conditioners, comprehensive preventative maintenance, and expert servicing by our certified technicians. Remember, a well-maintained air conditioning system doesn’t just cool your space; it’s also a key player in lowering energy bills and enhancing overall efficiency. Regular servicing is crucial for your cooling system’s optimal performance and longevity.

Furnace Repair & Maintenance

A reliable heating system is non-negotiable in St. Louis during the cold months. Annual maintenance is essential to guarantee maximum heat output and efficiency. Our certified and licensed technicians are at your service for any heater repairs, servicing, or replacements, ensuring your system operates at peak performance for ultimate comfort. With over three decades of industry experience, round-the-clock emergency services, and a commitment to personalized care, we’re here to uphold our promise of comfort exactly when needed.

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Commercial HVAC

Understanding and addressing the unique HVAC requirements of commercial properties demands expert insights. At Thomas Hoffmann Air Conditioning & Heating, we collaborate closely with you to assess your needs, preferences, and budget, ensuring our recommendations perfectly align with your business objectives. Partner with us and redirect your focus back to your business operations, confident in the knowledge that experts manage your HVAC needs. We’re here to deliver the cost-efficiency and professional service your St. Louis business deserves.

Heat Pump

Opting for a heat pump can offer numerous benefits for your home, providing efficient heating in winter and cooling in summer, all while being energy-efficient. If you’re considering a heat pump, contact Thomas Hoffmann Air Conditioning & Heating. We’re ready to offer expert advice and recommend the best system to meet your requirements.

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Indoor Air Quality

Ensuring your home’s air quality is optimal involves more than just selecting the right HVAC products; it often requires proactive measures against pollutants that can originate from everyday sources. Our comprehensive Indoor Air Quality solutions, including air purifiers, humidifiers, dehumidifiers, UV lights, and ventilation systems, are designed to address these concerns, ensuring your home’s air is clean and healthy.

24/7 Service Call Now

Master technician Thomas Hoffmann brings over 30 years of experience to St. Louis AC repair and air conditioning services. Ready for summer’s heat? Our expert team ensures your system is efficient and reliable. Just a call away for repair, replacement, or maintenance.