Locally Owned · Master HVAC Engineer

St. Louis HVAC — Repair, Replace, Done.

Master HVAC Engineer Thomas Hoffmann leads a local team backed by 30+ years of St. Louis experience. AC repair, furnace repair, full system replacement, and maintenance — handled by people who actually know the equipment.

4.9 Google Reviews
30+ yrs experience
24/7 phones answered

Schedule Service

Tell us what’s happening. We call back within 30 minutes during business hours — same-day service when possible.


Locally Owned Master HVAC Engineer 24/7 Phones Answered Trane Comfort Specialist 30+ Years Experience

Why Homeowners Trust Us

A Real St. Louis HVAC Company — Not a National Chain.

A lot of “local-sounding” HVAC companies in St. Louis are owned by out-of-state holding groups. We’re not. Tom Hoffmann owns the business, signs the trucks, and answers for the work.

30+

Years of Experience

Three decades servicing St. Louis homes and businesses. Master engineering experience on every job.

4.9

★ on Google

Hundreds of St. Louis homeowners have rated us. Read what they say about showing up on time and fixing it right.

24/7

Real People Answering

A real St. Louis dispatcher picks up the phone — nights, weekends, and holidays included.

Local

Owned by Tom

Decisions made in St. Louis — not by a parent company in another time zone. Real owner, real accountability.

What We Do

HVAC Services for St. Louis Homeowners

Repair, replacement, and maintenance for every heating and cooling system — backed by 30+ years of St. Louis experience.

Urgent? Call Now.

AC out tonight? Furnace down on a cold morning?

A real person answers the phone — 24 hours a day, 7 days a week. Tell us what’s wrong and we’ll dispatch a technician as fast as humanly possible. No call centers, no overseas dispatchers, no scripts.

24/7 Emergency HVAC Service Real St. Louis dispatcher answers — nights, weekends, holidays.
Call (314) 471-7625

How It Works

Three Steps to Comfortable.

1

Call or Schedule

Reach a real St. Louis dispatcher in under a minute. Tell us what’s wrong; we’ll book a slot — same-day when we can.

~ 2 minutes
2

Diagnose & Estimate

A trained tech (or Tom himself) gives you an honest read on what’s wrong, why, and what it’ll cost. Written before any work.

~ 30 minutes
3

Fix It Right

We do the work in front of you. No surprise charges, no upsells. If something else turns up, you approve before we touch it.

Same visit, when possible

What St. Louis Homeowners Say

4.9 ★ on Google — Hundreds of Reviews.

Richard T.
1 week ago
Fast professional and curtious. I am so happy with the work and the energy. Thanks-Richard
Response from the owner:Thank you, Richard! We're grateful for your kind words and glad to hear you appreciated the work and energy of our team.
Mari L.
3 weeks ago
I’ve been using “THOMAS Hoffmann Airconditioning and Heating LLC” for years now. We have a 30 +\- year old system that works perfectly for us. Although we’ve not had to use it yet, it is comforting to know they offer a 24 hour on call service. I really appreciate that the technicians don’t try to upsell us on anything. They’re a very professional, knowledgeable, and courteous, local-family owned and operated business. I’ve also found their pricing to be very fair and by”fair” I don’t mean “cheap” but reasonable… especially for the quality of service provided by THOMAS Hoffmann HVAC. I love supporting smaller family owned business and this one is top-notch! Thank you guys!
Response from the owner:Thank you so much for your continued support and kind words, Mari! We truly appreciate your loyalty and are glad to hear about your positive experiences with our services. We look forward to continuing to provide you with top-notch service in the future.
James H.
3 weeks ago
Came out immediately after a time slot opened and fixed the AC issue.
Response from the owner:Thank you, James, for your kind words! We're glad we could address your AC issue promptly.
Margaret F.
3 weeks ago
Excellent service from Nick! Friendly was super knowledgeable!
Response from the owner:Thank you, Margaret! We appreciate your kind words and will make sure to pass along your praise to Nick for his excellent service.
Teresa F.
4 weeks ago
Our service technician arrived right on time and was professional, friendly, efficient and courteous. We couldn’t ask for more.
Response from the owner:Thank you for sharing your positive experience with our service technician! We appreciate your kind words and are glad to hear that you were satisfied with the service provided.
Marilyn H.
1 month ago
Nick was was great! He provided great service, explained everything, and was patient and kind.I definitely recommend using Hoffman!
Response from the owner:Thank you, Marilyn! We're glad to hear that Nick provided you with excellent service and made your experience enjoyable. We appreciate your recommendation!
Jasmine W.
1 month ago
The whole team was great, professional and friendly. Scheduling was easy and well organized, they had many options for different price points and financing options. Thank you!
Response from the owner:Thank you for the thoughtful review, Jasmine! We appreciate your support and continued business.
Henry D.
1 month ago
I have complete trust in Thomas Hoffman AC . I have had multiple technicians who are always polite and knowledgeable.
Response from the owner:Thank you for your trust in our team, Henry! We appreciate your kind words about our technicians.
Theresa S.
1 month ago
Love that it’s the same technician every time. Let’s me know what he found and any concerns he might have regarding our units. Great customer service.
Response from the owner:Thank you, Theresa! We're glad to hear you appreciate having the same technician and the communication about your units. Your feedback on our customer service means a lot to us!
Frank P.
1 month ago
From the phone to the completion of the job everyone is so polite and informative. I had Giovani as our representative and he was very informative and professional, and knew exactly what the problem was. Thanks so much.
Response from the owner:Thank you for the kind review, Frank! We appreciate you and your business.
Allan G.
1 month ago
Zach did an excellent job! Always courteous and friendly. We would highly recommend calling Thomas Hoffmann HVAC for any heating and cooling needs.
Response from the owner:Thank you, Allan! We're glad to hear that Zach provided excellent service and appreciate your recommendation for Thomas Hoffmann HVAC.
William W.
1 month ago
Was able to locate the problem right away and replace a switch and add Freon very nice job by this employee. I will recommend Thomas Hoffman for future references.
Response from the owner:Thank you, William! We're glad to hear that our team was able to quickly address the issue and that you had a positive experience with Thomas. Your recommendation means a lot to us!
Jack D.
1 month ago
I had Nick come out. He was awesome. Very knowledgeable, prompt and helpful. I will definitely recommend Thomas Hoffmann HVAC to others in need of HVAC support.
Response from the owner:Thank you, Jack! We're glad to hear that Nick provided you with excellent service. We appreciate your recommendation and look forward to assisting you and others in the future.
FFE L.
1 month ago
From our initial quote until the new furnace and AC were completed, everything was smooth and efficient. Zachary and Giovanni were excellent on-site, taking time to explain the installation as well as leaving the home clean. Thank you Thomas Hoffmann team
Response from the owner:Thank you! We're glad to hear that the installation process was smooth and efficient. Zachary and Giovanni will be pleased to know their efforts made a positive impact. We appreciate your kind words about the team!
Bob De P.
1 month ago
Courteous friendly and efficient! What else could you want!
Response from the owner:Thank you, Bob! We're glad you found our service courteous, friendly, and efficient – that's exactly what we strive for!
Princess C.
1 month ago
Update 4/6/26: Zach Sperling is such a pleasant and knowledgeable technician that I recommend him highly. Thomas Heating has been a wonderful company to work with in my maintenance plan. If you are looking for a reputable company, look no more. This company is so responsive that I love them. They respond immediately, and I trust them to tell me what needs to be done. I haven’t been steered wrong yet. They are genuinely nice to work with and honest. I use their maintenance program which I highly recommend.
Response from the owner:Thank you for your kind words, we truly appreciate your trust in us and are glad to hear about your positive experience with our services.
Julie N.
2 months ago
So helpful! Straight into the point with no runaround or Negotiating up sells! Quick and efficient!
Response from the owner:Thank you for the great review, Julie! We appreciate your business and the support!
George G.
2 months ago
Great fast courteous service, knowledgeable.
Response from the owner:Thank you for recognizing our fast and courteous service, we appreciate your feedback!
harold B.
2 months ago
work good but got at least 6 messages from them very annoying
Response from the owner:Thank you for your feedback, Harold. We appreciate your input and understand how too many messages can be frustrating. We'll work on improving that experience for you.
Philip D.
2 months ago
Nick was great! He came right out and was able to solve the problem fairly easily. He communicated well and helped us prevent a future problem as well.
Response from the owner:Thank you for the review, Philip! We are happy to hear you had a pleasant experience working with us.
Pat Keith T.
2 months ago
Geovanni is great!
Response from the owner:Thank you, Pat, for your kind words about Giovanni; we appreciate your feedback and are glad to hear that he made a positive impression.
Greg D.
2 months ago
They have never failed to fix my hvac problems. These folks are top tier.
Response from the owner:Thank you for the wonderful feedback, Greg! We're glad to hear that you've had such positive experiences with our team. Providing timely and effective service is our priority, and we're here whenever you need us. Looking forward to assisting you again!
Amy K.
2 months ago
Giovanni was very professional, helpful, patient and helped me figure out the issue, if it was covered under warranty, and next steps. Great overall experience and much appreciated.
Response from the owner:Thank you, Amy! We're glad to hear that Giovanni provided you with such professional and helpful service. Your appreciation means a lot to us!
Joe G.
2 months ago
Always professional and thorough whenever they service our home. We have used Thomas Hoffmann Air Conditioning & Heating multiple times since we moved into our home and will continue to use them in the future.
Response from the owner:Thank you for the thoughtful review, Joe. We appreciate you and your business!
Daniel D.
2 months ago
Met Nick at ACCA - conference for HVAC contractors. He’s an expert! 100% 14 years in the business, doing a great job and service.
Response from the owner:Hi Daniel! So happy to hear you enjoyed Nick's company. We are lucky to have him.

Common Questions

Frequently Asked Questions

How quickly can you respond to an emergency?

We answer emergency calls 24 hours a day, 7 days a week — including holidays. For urgent heating or cooling failures, call (314) 471-7625 and we’ll dispatch a technician as quickly as possible.

Do you service all HVAC brands?

Yes. We repair and maintain all major brands including Trane, Carrier, Lennox, Rheem, Goodman, and more. As an authorized Trane dealer, we also offer new Trane installations with full manufacturer support.

What’s included in a maintenance tune-up?

A standard tune-up includes inspection of all electrical connections, refrigerant levels, coil cleaning, thermostat calibration, filter check, and a full system performance test. We’ll flag anything that needs attention before it becomes a breakdown.

Should I repair or replace my system?

We’ll give you an honest answer based on the age of your system, the cost of the repair, and its efficiency. A general rule: if the repair costs more than half the price of a new system and the unit is over 10 years old, replacement usually makes more financial sense.

What areas do you serve?

We serve the greater St. Louis metro area including Chesterfield, Ballwin, Kirkwood, Webster Groves, Creve Coeur, Manchester, Maryland Heights, Des Peres, and surrounding communities.

Why is my AC blowing warm air?

The most common causes are low refrigerant, a dirty air filter, a tripped breaker, or a failed compressor. Some are simple fixes; others need a technician. If your AC is running but not cooling, call us — we’ll diagnose it accurately on the first visit.

Why choose Thomas Hoffmann over a national chain?

Many national HVAC brands operating in St. Louis are franchise operations — not true local companies. Thomas Hoffmann is locally owned, and Thomas himself remains directly involved in every job. You get a Master HVAC Engineer’s expertise, not a call center.

How long does a furnace or AC installation take?

Most residential installations are completed in a single day. We’ll give you a clear timeframe before we start and keep the work area clean throughout. Our goal is to have your system running before we leave.

Ready to Schedule? We Answer 24/7.

St. Louis homeowners have trusted Thomas Hoffmann for 30+ years. Local ownership means you deal with real people — every time you call.