Locally Owned · Master HVAC Engineer

St. Louis HVAC Repair, Replace, Done.

Master HVAC Engineer Thomas Hoffmann leads a local team backed by 30+ years of St. Louis experience. AC repair, furnace repair, full system replacement, and maintenance — handled by people who actually know the equipment.

4.9 Google Reviews
30+ yrs experience
24/7 phones answered
Best of 2026 Business Award — Thomas Hoffmann Air Conditioning & Heating

Schedule Service

Tell us what’s happening. We call back within 30 minutes during business hours — same-day service when possible.

Locally Owned Master HVAC Engineer 24/7 Phones Answered Trane Comfort Specialist 30+ Years Experience
Thomas Hoffmann, owner of Thomas Hoffmann Air Conditioning & Heating, St. Louis MO

Why Homeowners Trust Us

A Real St. Louis HVAC Company — Not a National Chain.

A lot of “local-sounding” HVAC companies in St. Louis are owned by out-of-state holding groups. We’re not. Tom Hoffmann owns the business, signs the trucks, and answers for the work.

30+

Years of Experience

Three decades servicing St. Louis homes and businesses. Master engineering experience on every job.

4.9

★ on Google

773+ St. Louis homeowners have rated us. Read what they say about showing up on time and fixing it right.

24/7

Real People Answering

A real St. Louis dispatcher picks up the phone — nights, weekends, and holidays included.

Local

Owned by Tom

Decisions made in St. Louis — not by a parent company in another time zone. Real owner, real accountability.

Urgent? Call Now.

AC out tonight? Furnace down on a cold morning?

A real person answers the phone — 24 hours a day, 7 days a week. Tell us what’s wrong and we’ll dispatch a technician as fast as humanly possible. No call centers, no overseas dispatchers, no scripts.

24/7 Emergency HVAC Service Real St. Louis dispatcher answers — nights, weekends, holidays.
Call (314) 471-7625
HVAC technician working on equipment — Thomas Hoffmann Air Conditioning & Heating, St. Louis

How It Works

Three Steps to Comfortable.

No call centers, no scripted upsells, no surprise pricing. Just trained St. Louis technicians showing up and fixing what’s broken.

1

Call or Schedule

Reach a real St. Louis dispatcher in under a minute. Tell us what’s wrong; we’ll book a slot — same-day when we can.

~ 2 minutes
2

Diagnose & Estimate

A trained tech (or Tom himself) gives you an honest read on what’s wrong, why, and what it’ll cost. Written before any work.

~ 30 minutes
3

Fix It Right

We do the work in front of you. No surprise charges, no upsells. If something else turns up, you approve before we touch it.

Same visit, when possible

What St. Louis Homeowners Say

4.9 ★ on Google — Hundreds of Reviews.

Chris S.
2 days ago
great people
Response from the owner:Thank you, Chris! We appreciate your kind words about our team.
Christine M.
3 days ago
Needed help after hours and they called me back right away! Super helpful and were able to fit me in when I was in a bind during the STL heat wave.
Response from the owner:Thank you, Christine! We're glad we could assist you promptly during the heat wave. Your satisfaction is our priority, and we appreciate your kind words!
ruter
3 days ago
Exceptional Service from Start to Finish!I recently hired Thomas Hoffmann Air Conditioning & Heating to replace my complete HVAC system, and I could not be happier with the experience. The installation crew—Zachary and Giovani—was absolutely top-notch. They were professional, courteous, and incredibly meticulous with their work
Response from the owner:Thank you, Ruter! We're so glad to hear you had an exceptional experience with our team, and we'll definitely pass on your kind words to Zachary and Giovani. Your satisfaction means a lot to us!
Richard H.
3 days ago
Great people & work
Response from the owner:Thank you, Richard! We appreciate your kind words about our team and the work we do. Your support means a lot to us!
Joe B.
3 days ago
Thomas Hoffman Air Conditioning and Heating did a fantastic Job for my company. They promptly responded to an emergency situation that occurred over a holiday weekend. They expedited the delivery of replacement parts Free piece of equipment that had broken down, and installed it immediately after receiving it. They were prompt, professional, and friendly. I would highly recommend them to anyone in need of HVAC services.
Response from the owner:Thank you, Joe! We appreciate your kind words about our team's promptness and professionalism, especially during an emergency. It's great to know that Thomas Hoffman Air Conditioning and Heating met your needs so effectively. Your recommendation means a lot to us!
Alex C.
3 days ago
Nick was at my house in Kirkwood within hours of my call and was able to get me back up and running on a super hot day. Very pleased with the service and will be calling them for my HVAC needs in the future.
Response from the owner:Thank you, Alex! We're glad to hear that Nick provided prompt and effective service, especially on such a hot day. We look forward to assisting you with your HVAC needs in the future!
Theresa S.
5 days ago
Very punctual. Answers all my questions and concerns. Already scheduled for next service!
Response from the owner:Thank you, Theresa! We're glad to hear you appreciate having the same technician and the communication about your units. Your feedback on our customer service means a lot to us!
Lynn C.
5 days ago
Thomas was great! He arrived on time and fixed my problem quickly. I live in Clayton. I highly recommend Thomas Hoffmann Air Conditioning and Heating!
Response from the owner:Thank you, Lynn! We're glad to hear that Thomas provided prompt and effective service. Your recommendation means a lot to us!
steve B.
6 days ago
Fantastic service and friendly. We had an AC unit issue and they responded quickly and made the required repairs.
Response from the owner:Thank you, Steve! We're glad to hear you had a great experience with our service and that we could assist you promptly with your AC unit issue. Your feedback means a lot to us!
Matthew John D.
1 week ago
The truth of their proffesionalism forces you to Trust their expertise and a determined focus on customer satisfaction was unfortunately a rare experience in my years of east coast building maintenance.
Response from the owner:Thank you, Matthew, for recognizing our professionalism and commitment to customer satisfaction. We're glad to hear that your experience stood out after your years in building maintenance. Your support means a lot to us!
Kevin E.
1 week ago
Nick demostrated excllent customer service,professionalism, and technician.
Response from the owner:Thank you, Kevin! We're glad to hear that Nick provided excellent customer service and professionalism. Your feedback is greatly appreciated!
George B.
2 weeks ago
We live in Dardenne Prairie, and want to thank Tom for his excellent work in assessing our A/C unit that stopped working over Labor Day weekend where the outdoor temps were 100+. Tom not only had the exact components on-hand but also offered other future solutions to make our home more comfortable. Very personable and professional! Thanks Tom!
Response from the owner:Thank you, George! We appreciate your kind words and are glad to hear that Tom provided excellent service during such a hot weekend. Your satisfaction is important to us, and we're here to help with any future needs!
Katherine G.
2 weeks ago
Nick came out to our house in Valley Park. Super nice and helpful. Got our AC back to running!
Response from the owner:Thank you, Katherine! We're glad to hear that Nick was able to help get your AC running again. Your satisfaction is important to us!
ladodger6
2 weeks ago
Nick is a very knowledgeable HVAC professional. He quickly and thoroughly inspected my system. Highly recommend Thomas Hoffman AC.
Response from the owner:Thank you! We appreciate your kind words about Nick and are glad to hear you had a positive experience with Thomas Hoffman AC. Your recommendation means a lot to us!
Louise P.
2 weeks ago
My air conditioner went out, my son called, Nick was able to come out same day, very pleasant and professional.
Response from the owner:Thank you, Louise! We're glad to hear that Nick was able to assist you promptly and provide a pleasant experience. We appreciate your kind words!
Chris
2 weeks ago
Saturday. Labor Day Weekend. 100 degrees for the 4th day in a row and counting. A.C. goes out. No hvac companies well return calls and their phonebots say they're not available until Tuesday or Wednesday. Nick with Hoffmann answer's first ring and shows up in a couple hours, make short work of it, house is cooling nicely. Thanks Nick and Company.
Response from the owner:Thanks, Chris! We're glad Nick was able to help you out quickly, especially during such a hot weekend. We appreciate your feedback and are here for any future needs.
Susan S.
2 weeks ago
I was very pleased with Nicks presentation.
Response from the owner:Thank you, Susan! We're glad to hear you Nick represented our company in such an impactful way. Your feedback means a lot to us!
diana T.
2 weeks ago
Tom fixed my air conditioner well, from Tom Hoffman Air conditioning in Kirkwood, Missouri.
Response from the owner:Thank you, Diana! We're glad to hear that Tom did a great job fixing your air conditioner. We appreciate your feedback!
Don G.
2 weeks ago
Nick did a great job at everything!
Response from the owner:Thank you, Don! We're glad to hear that you had a great experience and that Nick made such a positive impact. We appreciate your feedback!
Hank K.
2 weeks ago
Fast, friendly, professional service.
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
Jack R.
2 weeks ago
Our tech was scheduled to arrive to our house in Brentwood only a few hours after I called. Nick was great and was able to address the issue quickly. Thanks again!
Response from the owner:Thank you, Jack! We're glad to hear that Nick was able to resolve the issue quickly for you. Your satisfaction means a lot to us!
Melanie L.
2 weeks ago
Nick was amazing!!! He came out after hours to my home in Creve Coeur when my AC stopped working. He was professional, knowledgeable, and genuinely helpful. I really appreciate him going above and beyond when I needed help. Highly recommend!
Response from the owner:Thank you, Melanie! We’re glad to hear that Nick provided such excellent service and went above and beyond for you. Your recommendation means a lot to us!
Margaret K.
2 weeks ago
Clear communication about arrival, service and costs.
Response from the owner:Thank you, Margaret, for your kind words! We appreciate your feedback on our clear communication and are glad you had a positive experience.
Rich C.
3 weeks ago
Very prompt response and very professional and conscientious repair service. Nick did a great job and is a very nice guy. I apparently have an intermittent problem that did not occur today. Your technician was excellent and system is now working, so I will call if issue recurs. You have terrific associates.
Response from the owner:Thank you, Rich! We're glad to hear you had a great experience with our repair service. Nick will be pleased to know his efforts made a positive impression. We appreciate your feedback!
Ryan B.
3 weeks ago
I called on a hot summer day and they came out and had it fixed super fast!
Response from the owner:Thank you, Ryan! We appreciate your kind words and are glad to hear we could help you quickly on that hot day.

Serving the Greater St. Louis Metro.

From our home base in Des Peres, we dispatch across St. Louis City, St. Louis County, and St. Charles County. Same-day service when possible, and a real local dispatcher on the phone 24/7.

Don’t see your area? We likely still cover it. Call (314) 471-7625 and ask.

Common Questions

Frequently Asked Questions

How quickly can you respond to an emergency?

We answer emergency calls 24 hours a day, 7 days a week — including holidays. For urgent heating or cooling failures, call (314) 471-7625 and we’ll dispatch a technician as quickly as possible.

Do you service all HVAC brands?

Yes. We repair and maintain all major brands including Trane, Carrier, Lennox, Rheem, Goodman, and more. As an authorized Trane dealer, we also offer new Trane installations with full manufacturer support.

What’s included in a maintenance tune-up?

A standard tune-up includes inspection of all electrical connections, refrigerant levels, coil cleaning, thermostat calibration, filter check, and a full system performance test. We’ll flag anything that needs attention before it becomes a breakdown.

Should I repair or replace my system?

We’ll give you an honest answer based on the age of your system, the cost of the repair, and its efficiency. A general rule: if the repair costs more than half the price of a new system and the unit is over 10 years old, replacement usually makes more financial sense.

What areas do you serve?

We serve the greater St. Louis metro area including Chesterfield, Ballwin, Kirkwood, Webster Groves, Creve Coeur, Manchester, Maryland Heights, Des Peres, and surrounding communities.

Why is my AC blowing warm air?

The most common causes are low refrigerant, a dirty air filter, a tripped breaker, or a failed compressor. Some are simple fixes; others need a technician. If your AC is running but not cooling, call us — we’ll diagnose it accurately on the first visit.

Why choose Thomas Hoffmann over a national chain?

Many national HVAC brands operating in St. Louis are franchise operations — not true local companies. Thomas Hoffmann is locally owned, and Thomas himself remains directly involved in every job. You get a Master HVAC Engineer’s expertise, not a call center.

How long does a furnace or AC installation take?

Most residential installations are completed in a single day. We’ll give you a clear timeframe before we start and keep the work area clean throughout. Our goal is to have your system running before we leave.

Ready to Schedule? We Answer 24/7.

St. Louis homeowners have trusted Thomas Hoffmann for 30+ years. Local ownership means you deal with real people — every time you call.