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Common Commercial Air Conditioning Issues That Often Need Repair

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Specific commercial air conditioning issues may arise with the hot temperatures we’re expecting this summer.

You rely on your air conditioning system to provide consistent and comfortable cool air for your employers, customers, and tenants. However, with the hot temperatures we’re expecting this summer, there are specific commercial air conditioning issues that may arise that will need attention.

Our commercial air conditioning installation, maintenance, and repair services are outstanding. With over 30 years of air conditioning experience, we aim to keep your cooling system running at its peak during the hottest day.

24/7 Service Call Now

At Thomas Hoffmann Air Conditioning & Heating, we pride ourselves on being a locally owned and operated HVAC company. With more than 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and maintain your business or home’s HVAC system.

Thomas Hoffmann Air Conditioning & Heating

Choosing the optimal heating, cooling, and ventilation products for your facility requires expertise and advice from a trusted heating and cooling experts. We work with you to understand your HVAC needs, preferences, and budget before making any suggestions.

Thomas Hoffman was very responsive to our after hours inquiry, even walked us through some trouble shooting over the phone. We provided pictures of the unit and they were able to quickly buy, schedule and install the part to keep our family warm!
Response from the owner:Thank you, Ali! We're glad to hear that Thomas was responsive and helpful in getting everything sorted out for you and your family. Your feedback means a lot to us!
Nick came by, identified the problem quickly and had it fixed. Great service!
Response from the owner:Thank you, Ted! We're glad to hear that Nick provided you with quick and effective service. Your feedback is greatly appreciated!
Zach was very professional and thorough. He was nice and did a great job!
Response from the owner:We are happy to hear you had a great experience with our company. Thank you for your kind words, Mike!
Great service. Responsive. Well trained technicians. Honest friendly and thorough. I highly recommend Tom Hoffmann and his team.
Response from the owner:Thank you for your kind words! We appreciate your recommendation and are delighted to hear about your positive experience with our team.
Ryan Taylor with Thomas Hoffman did an outstanding job in servicing our unit & explaining everything to me, especially how our humidifier worked, since we were new home owners & had not had one before. Thank you!
Response from the owner:Thank you! We're glad to hear that Ryan and Thomas provided you with excellent service and helped you understand your new humidifier. We appreciate your feedback!
Polite and very efficient.
Response from the owner:Thank you for the 4-star rating, Debra!
Fast, friendly, professional service.
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
Great service and arrived on time when promised.
Response from the owner:Thank you Wray, for your kind words! We're glad to hear you had a great experience and that everything was on time.
Ryan was knowledgeable and figured out why our furnace wasn’t working and repaired the problem
Response from the owner:So happy to hear you had a good experience with the team here at Thomas Hoffmann, Jo! Thank you for your support.
Service was great on time very efficient explained what he was doing changed filter disposed of old filter ! Nice young man 👍
Response from the owner:Thank you, marianne, for your fantastic 5-star rating; we appreciate your support!
Wonderful work. Great communication and always a happy positive technician. Answered all of my questions with sincerity and patience.
Response from the owner:Thank you for the kind words, Bob. We truly appreciate your business!
As always, the Hoffmann technician Zach was polite, professional, and efficient. Pricing is reasonable and even more importantly, they are dependable. I will continue to use Thomas Hoffman A/C and Heating.
Response from the owner:Thank you, Mark, for your kind words about our technician and for your continued trust in Thomas Hoffman A/C and Heating; we truly appreciate your support!
Hoffman is great! Very professional and thorough.
Response from the owner:Thank you, Brandon! We appreciate your kind words and are glad to hear about your positive experience with Hoffmann’s professionalism and thoroughness.
Giovanni was great today! Thanks for everything.
Response from the owner:Thank you, James! We're glad you had a great experience, and we'll be sure to pass along your kind words to Giovanni.
The technician is always on time and very thorough.
Response from the owner:Thank you, Catherine, for your kind words about our technician's punctuality and thoroughness; we appreciate your feedback!
Giovanni was good…. This is reason we ask for him
Response from the owner:Thank you, Pat, for your kind words about Giovanni; we appreciate your feedback and are glad to hear that he made a positive impression.
Our service technician arrived right on time and was professional, friendly, efficient and courteous. We couldn’t ask for more.
Response from the owner:Thank you for sharing your positive experience with our service technician! We appreciate your kind words and are glad to hear that you were satisfied with the service provided.
Ryan was here on time. Thanks for getting here early, as I requested. Very friendly too. It was my annual checkup and all good!
Response from the owner:Thank you so much for the great review, Kay. We truly appreciate your business!
I'm a new customer and had my first appointment for furnace check.My tech was Zack and what a professional. He explained how he checked system and answered all my questions. This was a very good experience
Response from the owner:Thank you, Patricia, for your kind words! We're glad to hear that Zack provided you with a professional and informative experience during your furnace check. Your satisfaction means a lot to us!
Thomas Hoffman is a wonderful company to work with. Techs are knowledgeable, personable & efficient.
Response from the owner:Thank you, Christine, for your kind words about our team; we appreciate your feedback and are glad to hear you had a positive experience!
I called on December 25th at midnight and started leaving a message and Thomas Hoffman the owner called me back almost immediately. He said he would come out the next morning between 8:00 and 10:00 am snd he was promptly on time. He fixed my problem and while he was there I decided to get an estimate for a new furnace and air conditioning unit. The price was very reasonable and the installers one of them being his son were both very professional very courteous, polite, arrived on time and finished the same day. I enjoy knowing that I now have the support of Thomas Hoffman heating and air conditioning along with the peace of mind that comes with owning a Trane. Nothing stops a Trane.

Albert Koesterer
Response from the owner:Albert thanks so much for your kind reviews and your business. We truly appreciate it!!!
The Thomas Hoffmann team did a great job taking care of our semi annual HVAC maintenance. They not only worked with us to schedule the visit, but also did an excellent job sending us reminders on when they would be out.
Response from the owner:Thank you so much for the great review, Bob! We appreciate your support and are happy to hear you had a great experience!
Nick was excellent. Super profession, quick, and up front with the pricing (which was fair). Hopefully we don't need to call anyone to fix our AC again, but if we do - I'm calling Nick!
Response from the owner:Thank you, Layton, for your amazing review! We really appreciate your support and hope to be your first call for any future repairs!
Same day service. Technician arrived as scheduled. Replaced capacitor quickly. Friendly technician. Repair cost $429 seemed high for inexpensive part and 20 minutes labor.
Response from the owner:Thank you, Tom, for your feedback! We're glad to hear the technician was prompt and friendly, though we understand your concerns about the repair cost. We appreciate your insights and hope to serve you again in the future.
Excellent.
Response from the owner:Thank you so much, Al, for your excellent review; we truly appreciate your support and are glad to hear you had a great experience!
Thank u
Response from the owner:Thank you, Connie, we appreciate your feedback and are glad to hear from you!
Courteous friendly and efficient! What else could you want!
Response from the owner:Thank you, Bob! We're glad you found our service courteous, friendly, and efficient – that's exactly what we strive for!
Thomas Hoffmann is the most professional and courteous of all the HVAC companies in St. Louis. It has kept my HVAC systems in good working order through the hottest and coldest days for many years.
Response from the owner:Thank you, Jonathan, for your kind words about our professionalism and courtesy; we truly appreciate your support!
Quick response time and great to deal with!
Response from the owner:Thank you, Pat! We appreciate your kind words and are glad to hear you had a positive experience with our team.
I notified two companies at the same time regarding a malfunctioning AC unit and Wow! Super fast response from Hoffmann on a weekend no less, to fix our AC unit. Hoffmann’s tech responded to my call immediately and fixed our AC before Galmiche has even responded. Used to be a Galmiche customer, but will use Thomas Hoffmann from here on out!
Response from the owner:Thank you, Darlene, for your fantastic feedback! We're glad to hear that our team was able to respond quickly and resolve your AC issue. We appreciate your trust in us moving forward!
Ryan did a great job with my AC reinstall. Very knowledgeable company with Tom Hoffmann providing the engineering expertise.
Response from the owner:Thank you, Steve! We're glad to hear that Ryan did a great job on your AC reinstall, and we appreciate the shoutout to Tom's expertise. Your satisfaction means a lot to us!
These guy's are amazing same day service very well priced for the knowledge they have ask before doing anything to confirm they're my new go to
Response from the owner:Thank you, Cory! We're glad you found our service amazing and appreciate your kind words about our pricing and knowledge. We're here for you anytime!
They came very fast to fix our AC and service was very good
Response from the owner:Thank you, Maria, for your kind words about our service; we're glad to hear you had a great experience!
My ac compressor was replaced. They always do a good job and they are always available when you need them.I think the price was a little too high since they only had to change the compressor in my unit. The compressor was under the warranty. Other than that Im very satisfied with the job the technician did.
Response from the owner:Thank you, Carlos, for your feedback and for recognizing the hard work of our technician; we appreciate your satisfaction with the job done and will take your pricing comments into consideration.
I was very pleased with your service. Prompt response would was most appreciated. The technician was very knowledgeable and prepared for the work. Also he was very personable and professional.
Response from the owner:Thank you, Richard, for your kind words; we appreciate your recognition of our technician's knowledge and professionalism, and we're glad you had a positive experience with our service.
Nick zeroed right in on the problem with a slight leak and quickly provided a solution.
Response from the owner:Thanks, George, for your kind words! We're glad Nick could quickly address the issue for you.
I have complete trust in Thomas Hoffman AC . I have had multiple
technicians who are always polite and knowledgeable.
Response from the owner:Thank you for your trust in our team, Henry! We appreciate your kind words about our technicians.
Speedy and knowledgeable service!
Response from the owner:Thank you, Zach, for your kind words; we appreciate your support!
Thank goodness for them coming out so quickly. Got our whole job done and we are COOL again. Thanks so much!!!
Response from the owner:Thank you, Sandy! We're so glad to hear everything got done quickly and you’re feeling cool again. We appreciate your kind words!
Had an amazing experience with Thomas Hoffman. They were very professional and solved the problem quickly. I would highly recommend!
Response from the owner:Thank you, Alex, for your wonderful feedback! We're glad to hear that Thomas was able to assist you so effectively. Your recommendation means a lot to us!
Nick was a true expert in explaining our options for a new thermostat.
Response from the owner:Thank you, Robert, for your kind words about Nick's expertise; we're glad he could help you with your thermostat options!
Zac did our service today. A very professional and courteous young man.
He did a thorough inspection and cleaning on our HVAC system.
Response from the owner:Thank you, Tom, for your kind words about Zac's professionalism and thoroughness during your HVAC service; we appreciate your feedback!
I've used these guys twice now and their response time is great, they are friendly, informative, and most importantly, effective. I'm calling these folks every time my furnace sounds weird.
Response from the owner:Thank you for the wonderful feedback, Greg! We're glad to hear that you've had such positive experiences with our team. Providing timely and effective service is our priority, and we're here whenever you need us. Looking forward to assisting you again!

Common Commercial AC Issues

If you’re experiencing issues with your commercial AC system, one of the following problems could be the cause:

  • Damaged rooftop units – Most commercial AC units are installed on the roof of the building. The rooftop AC system can sustain damage when severe weather, high winds, or scorching summer temperatures occur. Changes in airflow or temperature could indicate that the unit’s internal cabinet is damaged. AC systems need to be inspected regularly by an HVAC tech to look for damage or debris.
  • Inconsistent air conditioning – Have your employees, tenants, or customers complained that the air temperatures are inconsistent? A common complaint is that there are hot or cold spots. There may be a leak in the ductwork, or the thermostat may not be functioning correctly. You may need to schedule maintenance or ac repair services.
  • Ventilation problems – Ventilation problems can cause your commercial HVAC system to overheat or malfunction during summer use. For instance, the vents may not have been adequately installed, or they could be blocked by dirt and debris. You can handle most ventilation problems with an inspection of the unit by a professional HVAC technician.
  • Clogged drain lines – When the commercial AC system is in use, it generates moisture that moves through the drain lines. When the lines become clogged, the system stops working correctly. It’s essential to inspect the drain lines and clear any debris.
  • A blown fuse – If your commercial AC system suddenly shuts off, it could be overheated. You should check your circuit breaker for a blown fuse.
  • A system that is too small or too large – Commercial AC systems are designed to cool specific spaces based on size. Capacity problems can result from your AC unit having excess or insufficient capacity for your building. If you’re experiencing capacity problems due to your system’s size, upgrading or downgrading to meet capacity needs is recommended.

There are other issues that occur during the hot summer months that we can inspect and then repair or provide maintenance for the problem. Regular maintenance visits can prevent these issues from ever beginning.

Commercial AC Maintenance and Repair

Thomas Hoffmann Air Conditioning & Heating is a full-service commercial heating and air conditioning company in St. Louis. With over 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and provide maintenance for your business HVAC system.

We provide the highest quality St. Louis heating and air conditioning design-build, replacement, and HVAC maintenance services with a commitment to energy-efficient HVAC solutions that save money without forgoing comfort.

24/7 Service Call Now

At Thomas Hoffmann Air Conditioning & Heating, we pride ourselves on being a locally owned and operated HVAC company. With more than 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and maintain your business or home’s HVAC system.

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