At Thomas Hoffmann Air Conditioning & Heating, we’ve seen it all. Contact us today by calling (314) 471-7625 or using our contact form.
There’s nothing worse than waking up on a cold Missouri morning, cranking up the thermostat, and feeling cold air blowing from your vents. If your furnace is supposed to be keeping your home warm and cozy, but instead it’s acting like an AC unit, don’t panic—several common causes could explain the issue, many of which are quick to fix.
As always, the Hoffmann technician Zach was polite, professional, and efficient. Pricing is reasonable and even more importantly, they are dependable. I will continue to use Thomas Hoffman A/C and Heating.
Response from the owner:Thank you, Mark, for your kind words about our technician and for your continued trust in Thomas Hoffman A/C and Heating; we truly appreciate your support!
Response from the owner:Thank you, Brandon! We appreciate your kind words and are glad to hear about your positive experience with Hoffmann’s professionalism and thoroughness.
Response from the owner:Thank you, Pat, for your kind words about Giovanni; we appreciate your feedback and are glad to hear that he made a positive impression.
Our service technician arrived right on time and was professional, friendly, efficient and courteous. We couldn’t ask for more.
Response from the owner:Thank you for sharing your positive experience with our service technician! We appreciate your kind words and are glad to hear that you were satisfied with the service provided.
I'm a new customer and had my first appointment for furnace check.My tech was Zack and what a professional. He explained how he checked system and answered all my questions. This was a very good experience
Response from the owner:Thank you, Patricia, for your kind words! We're glad to hear that Zack provided you with a professional and informative experience during your furnace check. Your satisfaction means a lot to us!
Thomas Hoffman is a wonderful company to work with. Techs are knowledgeable, personable & efficient.
Response from the owner:Thank you, Christine, for your kind words about our team; we appreciate your feedback and are glad to hear you had a positive experience!
I called on December 25th at midnight and started leaving a message and Thomas Hoffman the owner called me back almost immediately. He said he would come out the next morning between 8:00 and 10:00 am snd he was promptly on time. He fixed my problem and while he was there I decided to get an estimate for a new furnace and air conditioning unit. The price was very reasonable and the installers one of them being his son were both very professional very courteous, polite, arrived on time and finished the same day. I enjoy knowing that I now have the support of Thomas Hoffman heating and air conditioning along with the peace of mind that comes with owning a Trane. Nothing stops a Trane.
Albert Koesterer
Response from the owner:Albert thanks so much for your kind reviews and your business. We truly appreciate it!!!
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
The Thomas Hoffmann team did a great job taking care of our semi annual HVAC maintenance. They not only worked with us to schedule the visit, but also did an excellent job sending us reminders on when they would be out.
Response from the owner:Thank you so much for the great review, Bob! We appreciate your support and are happy to hear you had a great experience!
Nick was excellent. Super profession, quick, and up front with the pricing (which was fair). Hopefully we don't need to call anyone to fix our AC again, but if we do - I'm calling Nick!
Response from the owner:Thank you, Layton, for your amazing review! We really appreciate your support and hope to be your first call for any future repairs!
Same day service. Technician arrived as scheduled. Replaced capacitor quickly. Friendly technician. Repair cost $429 seemed high for inexpensive part and 20 minutes labor.
Response from the owner:Thank you, Tom, for your feedback! We're glad to hear the technician was prompt and friendly, though we understand your concerns about the repair cost. We appreciate your insights and hope to serve you again in the future.
Response from the owner:Thank you so much, Al, for your excellent review; we truly appreciate your support and are glad to hear you had a great experience!
Thomas Hoffmann is the most professional and courteous of all the HVAC companies in St. Louis. It has kept my HVAC systems in good working order through the hottest and coldest days for many years.
Response from the owner:Thank you, Jonathan, for your kind words about our professionalism and courtesy; we truly appreciate your support!
I notified two companies at the same time regarding a malfunctioning AC unit and Wow! Super fast response from Hoffmann on a weekend no less, to fix our AC unit. Hoffmann’s tech responded to my call immediately and fixed our AC before Galmiche has even responded. Used to be a Galmiche customer, but will use Thomas Hoffmann from here on out!
Response from the owner:Thank you, Darlene, for your fantastic feedback! We're glad to hear that our team was able to respond quickly and resolve your AC issue. We appreciate your trust in us moving forward!
Ryan did a great job with my AC reinstall. Very knowledgeable company with Tom Hoffmann providing the engineering expertise.
Response from the owner:Thank you, Steve! We're glad to hear that Ryan did a great job on your AC reinstall, and we appreciate the shoutout to Tom's expertise. Your satisfaction means a lot to us!
These guy's are amazing same day service very well priced for the knowledge they have ask before doing anything to confirm they're my new go to
Response from the owner:Thank you, Cory! We're glad you found our service amazing and appreciate your kind words about our pricing and knowledge. We're here for you anytime!
Great service. Responsive. Well trained technicians. Honest friendly and thorough. I highly recommend Tom Hoffmann and his team.
Response from the owner:Thank you for your kind words! We appreciate your recommendation and are delighted to hear about your positive experience with our team.
My ac compressor was replaced. They always do a good job and they are always available when you need them.I think the price was a little too high since they only had to change the compressor in my unit. The compressor was under the warranty. Other than that Im very satisfied with the job the technician did.
Response from the owner:Thank you, Carlos, for your feedback and for recognizing the hard work of our technician; we appreciate your satisfaction with the job done and will take your pricing comments into consideration.
I was very pleased with your service. Prompt response would was most appreciated. The technician was very knowledgeable and prepared for the work. Also he was very personable and professional.
Response from the owner:Thank you, Richard, for your kind words; we appreciate your recognition of our technician's knowledge and professionalism, and we're glad you had a positive experience with our service.
Thank goodness for them coming out so quickly. Got our whole job done and we are COOL again. Thanks so much!!!
Response from the owner:Thank you, Sandy! We're so glad to hear everything got done quickly and you’re feeling cool again. We appreciate your kind words!
Had an amazing experience with Thomas Hoffman. They were very professional and solved the problem quickly. I would highly recommend!
Response from the owner:Thank you, Alex, for your wonderful feedback! We're glad to hear that Thomas was able to assist you so effectively. Your recommendation means a lot to us!
Zac did our service today. A very professional and courteous young man. He did a thorough inspection and cleaning on our HVAC system.
Response from the owner:Thank you, Tom, for your kind words about Zac's professionalism and thoroughness during your HVAC service; we appreciate your feedback!
I've used these guys twice now and their response time is great, they are friendly, informative, and most importantly, effective. I'm calling these folks every time my furnace sounds weird.
Response from the owner:Thank you for the wonderful feedback, Greg! We're glad to hear that you've had such positive experiences with our team. Providing timely and effective service is our priority, and we're here whenever you need us. Looking forward to assisting you again!
Excellent place to work with and installation crew were A+. They were able to get my new AC and Furnace installed quickly. I have breathing issues and disabled so this was a GREAT experience. If you need AC or Furnace installed this is your place.
Response from the owner:Thank you, Tony, for your wonderful feedback! We're glad to hear that our installation crew made the process smooth and efficient for you. Your satisfaction means a lot to us, and we appreciate your recommendation!
Zachary was very friendly, efficient and knowledgable. He was able to service both units in 1 hour. I would recommend Thomas Hoffmann A/C for any future needs for me.
Response from the owner:Thank you, Michael! We're glad to hear that Zachary provided you with friendly and efficient service. We appreciate your recommendation and look forward to assisting you with any future needs.
Thomas Hoffman air-conditioning and heating is so wonderful and professional! Nick Hoffman was the technician that diagnosed my malfunctioning air conditioning system and determined how to fix it. He was so incredibly professional and even invited me to watch while he worked, and kindly explaining to me all the details about the problem and how he is fixing it. I am now a client for life with this company because of how professional, knowledgeable, and a delight to work with they are! I want to add that they prioritized helping me on the same day that I called and even was a holiday (and 90 degree heat out!), so that is another outstanding Effort from this amazing company! Thank you so much.
Response from the owner:Thank you, Carrie, for your wonderful feedback! We're delighted to hear about your positive experience with Nick and our team. Your satisfaction is our priority, and we're glad we could assist you on the same day. Welcome to our family of clients!
They were able to come out quickly to help when our AC went down in the heat! They were prompt, kind, knowleadgable, explained everything easily in ways I could understand, fixed the issue, and made the experience so easy! I felt comfortable with the technican in and around our home working. Nick took the time to answer some questions about an unrlated issue while there. They will always be who we call for our heating and cooling needs!
Response from the owner:Thank you, Erin, for your wonderful feedback! We're glad to hear that our team, especially Nick, was able to assist you promptly and make the experience comfortable and easy. Your trust in us for your heating and cooling needs means a lot!
1. Thermostat Settings Are Incorrect or Misconfigured
Before jumping to conclusions about your furnace, always start by checking your thermostat. A simple setting issue might be the root of the problem.
What to Check:
Is the thermostat set to “ON” instead of “AUTO”? If so, the blower may run continuously—even when the furnace isn’t heating.
Is the temperature setting too low?
Are you accidentally in “cool” mode?
2. The Furnace Hasn’t Warmed Up Yet
Sometimes, it’s just a matter of patience. If your furnace just kicked on, it may take a minute or two for warm air to start circulating.
3. Dirty or Clogged Air Filter
A dirty filter can restrict airflow, cause overheating, or trigger your furnace’s safety mechanisms. This might make the system shut off the burners while the blower continues to run, resulting in cold air.
Symptoms:
Weak airflow
Increased energy bills
Furnace short cycling
4. Pilot Light or Ignition System Failure
If your furnace uses a pilot light (common in older systems) or a hot surface igniter, the burners may fail to ignite, leaving you with cold air blowing through the system.
Signs of Ignition Problems:
You hear the blower running, but no whoosh of flame
No visible flame through the inspection window
Error codes on modern control boards
5. Flame Sensor Is Dirty or Malfunctioning
Modern furnaces have a flame sensor to confirm that gas is being burned correctly. If it’s dirty or defective, it may shut down the burners to prevent unsafe operation, leaving just the fan running.
Common Symptoms:
Furnace turns on briefly, then shuts off
Cold air blows intermittently
Multiple restart attempts
6. Overheating or Limit Switch Tripped
If your furnace overheats, a safety switch (limit switch) may shut off the burners while keeping the fan running to cool the unit down. This can happen due to airflow blockages, dirty components, or mechanical failure.
7. Leaky or Disconnected Ductwork
Even if your furnace is producing heat, damaged or poorly sealed ducts can cause heat loss before the air reaches your vents, especially in unconditioned spaces like attics or crawl spaces.
Signs:
Cold air from a few vents, but not all
Uneven temperatures across rooms
Higher energy bills
8. Fuel Supply or Gas Valve Issues
If you have a gas furnace and it’s not producing heat, the gas supply may be off, or the gas valve could be faulty.
9. Your Furnace Is Reaching the End of Its Lifespan
If your furnace is more than 15–20 years old, recurring issues like cold air, uneven heating, or cycling could be signs it’s time for an upgrade.
When to Call the Experts
Some furnace problems have simple fixes, but others signal more serious mechanical issues or potential safety hazards. If you’re not comfortable troubleshooting or have tried these tips without success, call in the pros.
Thomas Hoffmann Air Conditioning & Heating offers:
Emergency heating repair across the St. Louis metro
Expert diagnostics for all major furnace brands
Transparent pricing and no-pressure service
Contact Thomas Hoffmann Air Conditioning & Heating Today
A furnace blowing cold air isn’t always a disaster—but it’s not something to ignore. With a bit of troubleshooting and the right support, you can quickly and safely restore comfort to your home.
