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Testimonial from Katie Dooley Curran

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Why Real Estate Professionals Trust Thomas Hoffmann Air Conditioning & Heating: A Testimonial from Katie Dooley Curran

When it comes to home comfort and HVAC reliability, real estate professionals know exactly how important it is to partner with service providers they can trust. Katie Dooley Curran, an experienced agent with Compass Realty Group, shares her decade-long experience with Thomas Hoffmann Air Conditioning & Heating — and why she confidently recommends them to clients, friends, and family.

“I’ve been using Thomas Hoffmann for over a decade…”

“I had been using someone else for years, but the bills kept getting higher, and I just wasn’t happy. I called my most trusted person — my sister — and she said, ‘Why are you not calling Thomas? He went to school with our brother Joe. He’s the greatest guy on the planet.’” – Katie Dooley Curran

That call marked the beginning of a long-standing partnership rooted in trust, professionalism, and personalized service. Katie recalls how impressed she was when Tom arrived and immediately set the tone:

“He took his shoes off at the door without being asked — something I always have to remind contractors to do.”

Expertise Without the Upsell

Katie’s testimonial speaks volumes about Thomas Hoffmann’s approach: honest, practical, and never pushy.

“He noticed some rusted parts and recommended a humidifier for the basement. No one had ever told me that before. But he wasn’t upselling me — he was working with me to keep an older unit running without spending a lot. I just always trusted him.”

Trustworthy Technicians That Feel Like Family

For Katie, trust is essential — especially when letting contractors into her home:

“My home is my cocoon. Whether I’m right there with them, upstairs, or coming home in ten minutes, I need people in my home who I can trust. And I trust Tom and his team completely.”

She highlights that even when Tom himself can’t make it, she feels confident in the technicians he’s trained:

“They’ve never let me down. Tom’s son and the rest of the team are just like him — professional, respectful, and skilled.”

Supporting Her Clients with VIP HVAC Service

Katie’s experience has led her to bring Thomas Hoffmann Air Conditioning & Heating into her own client offerings:

“I created a VIP program for my buyers and sellers. I asked Tom to be part of it, and he loved the idea. We offer a free spring or fall service call if they sign a one-year contract. It’s a no-brainer — and my clients end up using him year after year.”

Reliable. Respectful. Recommended.

“Tom never talks down to me. He speaks my language. He’s honest, practical, and always on time. They text me to confirm appointments, tell me when they’re 15 minutes away, and they always arrive when they say they will. That kind of reliability is rare in this business — and it works perfectly with my fast-paced real estate life.”

Experience the HVAC Company St. Louis Realtors Trust

At Thomas Hoffmann Air Conditioning & Heating, we don’t just serve homes — we serve people. Whether you’re a homeowner, real estate agent, or property manager, we bring the same level of care, honesty, and expertise to every job.

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