Heat pumps provide year-round comfort by efficiently heating and cooling your home using electricity. Perfect for St. Louis weather.
Heat pumps can be a great addition to your home. They use electricity to heat your home in winter and cool it in summer, making them a highly energy-efficient option compared to other HVAC systems.
If you need to decide whether a heat pump is the right choice for your home, don’t worry! Call Thomas Hoffmann Air Conditioning & Heating, and we’ll provide the information you need to make an informed decision and help you choose the perfect system for your needs.
0 stars if I could. Bought a faulty (not to mention overpriced) surface igniter, called back five minutes later after installing, of course they didn’t stand behind their part. Go to Grainger instead. Same (working) part, half the price.
Response from the owner:Hi there. I am unable to locate your customer profile. Please give our office a call at 314-471-7625 so we can get this figured out for you.
From the phone to the completion of the job everyone is so polite and informative. I had Giovani as our representative and he was very informative and professional, and knew exactly what the problem was. Thanks so much.
Response from the owner:Thank you for the kind review, Frank! We appreciate you and your business.
My furnace was not working. A very nice gentleman came out this morning and fixed the problem and now I have much needed heat. He was very professional and courteous. I will definitely be using them again when the need arises.
Response from the owner:Thank you for the positive feedback! We're glad to hear that you were pleased with our prompt and friendly service. We look forward to assisting you again in the future!
Snow and drifting snow covered intake and out take vents causing the furnace emergency to shut off furnace. Cleaned off the driftibg/ snow off roof and vents furnace works perfect now. Thank you and great job Nick.
Response from the owner:Thanks for the great review, Scott! We appreciate your support.
5 stars! Nick was here to fix my heater within 2 hours of my call. He explained the problem to me thoroughly and got the job done quickly & professionally. Thank you so much!
Response from the owner:Thank you for the kind review, Jennifer! Glad we could help.
I noticed a strange noise that I was concerned was linked to my furnace. I called Thomas Hoffman Heating & Cooling and Nick came right out. He was very thorough checking all components. Thankfully all checked out for us this visit. Definitely recommend Thomas Hoffman Heating & Cooling!
Response from the owner:Thank you so much for the kind review, Abby! We appreciate your business and look forward to servicing you in the future.
Thomas Hoffman is a wonderful company to work with. Techs are knowledgeable, personable & efficient.
Response from the owner:Thank you, Christine, for your kind words about our team; we appreciate your feedback and are glad to hear you had a positive experience!
Got a quote over the phone. Everything was explained thoroughly. Dakota, my technician arrived and on time, was very professional and knowledgeable. He didn’t try to upsell or change anything. He did a great job. We can already tell the difference since the ducts and vents were cleaned. Would recommend an use Hoffman again in the future.
Response from the owner:Happy to hear you had a pleasant experience using Thomas Hoffmann!
The technician, Ryan, was knowledgeable and helpful in identifying the issue with our mini split AC unit. They are the second company we called after issues with the first and will be using Hoffmann again.
Response from the owner:We are so happy to hear your experience with Thomas Hoffmann was pleasant. Thank you for your kind review, & we look forward to working with you in the future!
woke up to a very cold house, called Thomas Hoffmann, they were able to come out a couple of hours later and get the issue resolved. Always trust them, they have always been quick to respond and get either the heating or ac issue fixed that day. Also a great price!!!! give them 10 stars if i could, Thank You JS
Response from the owner:Thank you for the kind review, Jim. We are happy to hear that you had a positive experience working with Thomas Hoffmann!
The technician Giovanni was excellent and on time very professional and efficient and knowledgeable of the project at hand ,gave great advice but most of all did great work 👏 thank you .
Response from the owner:We are so happy to hear you had a great experience, Sam! Thank you for the review, and thank you for your business.
Your service technician was very professional and knowledgeable. And did not appear to try to give me bogus information. I truly appreciate his honesty because several other companies did not appear to be honest, obviously wasn’t honest, my gut feeling told me they were not honest and tried to get me to spend $10,000 for a problem that was much simpler to fix. I look forward to you servicing all my properties, and possibly those of the rest of my family.
Response from the owner:Thank you so much for the kind words and great review! We appreciate your support.
Very prompt, communication was great, and the workers were very polite. I highly recommend them!
Response from the owner:Thank you, Lianne! We're glad to hear that you had a positive experience with our team and appreciate your high recommendation.
Water heater repaired, appointment done the same day, effective, courteous
Response from the owner:Thank you, Leticia! We appreciate your kind words and are glad to hear that the water heater was repaired promptly and effectively. Your satisfaction means a lot to us!
The service tech Giovanni did a fantastic job. Our gas fireplace is working like new again so we’re ready for the cold weather!
Response from the owner:Thank you, Mr, for your fantastic review! We're glad to hear Giovanni provided you with excellent service and professionalism. Your recommendation means a lot to us!
My neighbor referred these guys to me when had water heater problem. Previous company told me I needed to replace it. Tom’s technician fixed it for less than $200. This was over 2 years ago and have been using their service ever since. They are very trustworthy.
Response from the owner:Thank you, Mary, for sharing your experience and for trusting us with your water heater issue; we're glad our technician could help and that you've continued to rely on our services!
I called this company earlier today because I was having a bunch of issues with my HVAC system. They were incredibly friendly and walked me through troubleshooting step by step over the phone. They didn’t even charge me for the call. Thanks to their honest advice, I was able to get things running smoothly again. Really grateful for their help and would definitely recommend them if you want straightforward and trustworthy service. Five stars all the way!
Response from the owner:Thank you so much for the glowing review, Hector! We appreciate your business and look forward to working with you in the future.
Nick did not set current time. — Monday Hoffmans Zach came to fix correct time. We DID NOT want a timed thermostat — we prefer to set temperatures manually
Response from the owner:Thank you, Pat, for your kind words about Giovanni; we appreciate your feedback and are glad to hear that he made a positive impression.
I will highly recommend this business for your air and heater repair. Prompt, knowledgeable and courteous service.
Response from the owner:Thank you, Judy, for your kind words and recommendation! We're glad to hear you were pleased with our prompt and courteous service.
Thomas Hoffman was very responsive to our after hours inquiry, even walked us through some trouble shooting over the phone. We provided pictures of the unit and they were able to quickly buy, schedule and install the part to keep our family warm!
Response from the owner:Thank you, Ali! We're glad to hear that Thomas was responsive and helpful in getting everything sorted out for you and your family. Your feedback means a lot to us!
Great service. Responsive. Well trained technicians. Honest friendly and thorough. I highly recommend Tom Hoffmann and his team.
Response from the owner:Thank you for your kind words! We appreciate your recommendation and are delighted to hear about your positive experience with our team.
Ryan Taylor with Thomas Hoffman did an outstanding job in servicing our unit & explaining everything to me, especially how our humidifier worked, since we were new home owners & had not had one before. Thank you!
Response from the owner:Thank you! We're glad to hear that Ryan and Thomas provided you with excellent service and helped you understand your new humidifier. We appreciate your feedback!
Response from the owner:Thank you Wray, for your kind words! We're glad to hear you had a great experience and that everything was on time.
What is a Heat Pump?
A heat pump is part of a central heating and cooling system that uses outside air to heat and cool a home. This basically means that a heat pump will act as a heater when it’s cold outside and as an air conditioner when it gets hot.
Heat pumps ‘pump’ or move heat from one place to another by using a compressor and a circulating structure of gas or liquid refrigerant. Through this, heat is removed from outside sources and pumped indoors. Pumping the heat uses electricity, but much less than converting it into heat. During the summer months, the cycle is reversed, and the unit acts like an air conditioner.
Benefits of a Heat Pump
There are many options when it comes to heating your home. Understanding how to choose the right system can seem overwhelming. However, Thomas Hoffmann Air Conditioning & Heating can provide you with what you need to know about heat pumps to make the right choice.
One of the biggest benefits is that heat pumps provide heating and cooling. Some of the other advantages of a heat pump include the following:
Lower operating costs
Less maintenance
Safer
Reduces carbon emissions
Reliable
Longer life-span
Heat Pump Solutions
St. Louis can sometimes experience extreme temperatures. However, there are days when you might not need to rely on your AC or heating system to keep your home comfortable. On these days, heat pumps have the ability to warm up or cool down your home while reducing your energy usage.
With over 30 years in the industry, Thomas Hoffmann Air Conditioning & Heating has heat pump solutions. We provide:
Effective heat pump repair solutions
Professional heat pump installation
Routine heat pump maintenance
Trane Heat Pumps
Trane heat pumps are a smart, efficient, and versatile way to heat and cool your home. They function as an air conditioner when things get hot and a heater when it’s cold. In addition to their flexibility, many of these heat pumps are energy-efficient. That means you can enjoy a comfortable home and save energy, too.
XV20i Variable Speed Heat Pump
Most energy efficient
Up to 20 SEER
Energy savings 60%
TruComfort™ variable speed system includes 750 stages of comfort
Runs at a lower speed for more extended periods of time to provide the lowest cost per minute
Quiet running fan measured at 4 dB below competitor’s minimum
XV19 Variable Speed Heat Pump
Quietest
Energy savings 54%
SEER rating up to 19.5
Ultra-quiet performance with sound levels of 43 to 57 dBA
TruComfort™ variable speed system provides 500-700 comfort stages for maximum efficiency
XR15 Heat Pump
Best Value
The SEER rating of up to 16
High-efficiency Heating Seasonal Performance Factor of up to 9.50
Fully compatible with Trane CleanEffects™ Air Cleaner advanced whole-home air cleaner
Heat Pump Repair and Maintenance
In addition to having a new energy-efficient system installed, regular maintenance of your current heat pump is vital to the system’s performance. At Thomas Hoffmann Air Conditioning & Heating, we offer repair and maintenance work on many types of heat pump systems. After more than 30 years in the residential heat pump industry, we have hands-on experience working with the most popular manufacturers like Trane, Lennox, American Standard, Carrier, York, Amana, Goodman, and more.
St. Louis Heat Pumps
Thomas Hoffmann Air Conditioning & Heating is one of the few heating and air conditioning companies in St. Louis that has a master technician and mechanical engineer as an owner. This fact, combined with our more than 30 years of experience, gives us an advantage over our competition. If you need a new heat pump system, trust us to determine which one will best fit your needs.
24/7 Service Call Now
At Thomas Hoffmann Air Conditioning & Heating, we pride ourselves on being a locally owned and operated HVAC company. With more than 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and maintain your business or home’s HVAC system.