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Common Issues Affecting an Air Conditioner Handler Unit

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Several signs can indicate that your air handler is not functioning correctly. Here are some common indicators to look out for.

An air handler, or air handling unit (AHU), is a heating, ventilation, and air conditioning (HVAC) system component. It is responsible for circulating and conditioning air within a building or a specific space.

If the air handler isn’t working correctly, contact Thomas Hoffmann Air Conditioning & Heating.

Thomas Hoffmann Air Conditioning & Heating LLC
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Nick was a great technician to work with. He accurately assessed my problem and found a solution that will help keep my unit functioning without continued problems. Great and knowledgeable company.
Response from the owner: Thank you, Amond! We're glad to hear that Nick was able to provide you with a great solution and appreciate your kind words about our company.
Fast professional and curtious. I am so happy with the work and the energy
Response from the owner: Thank you, Richard! We're grateful for your kind words and glad to hear you appreciated the work and energy of our team.
Very quick to respond, and easy to work with. Replaced our furnace on a short timeline.
Response from the owner: Thank you, Brian, for your kind words! We're glad we could assist you quickly with your furnace replacement and make the process easy for you.
Super fast service and totally fixed the problem. Came out when no one self would.
Response from the owner: Thank you, Barbara, for your kind words and for recognizing our fast service; we're glad we could solve the problem when others couldn't.
Great service and price. Quick response
Response from the owner: Thank you, Bernard, for your kind words about our service and pricing; we appreciate your feedback and are glad you received a quick response!
The service man came out as requested. I called at night and he was here at 8:AM.He figured out the problem and had it fixed within the hour.Very courteous and efficient.JGold
Response from the owner: Thank you, Joan, for your kind words. We're glad the technician was able to help you so quickly and efficiently. Your satisfaction means a lot to us!
Service was great
Response from the owner: Thank you, Chat! We're so glad to hear you enjoyed the service, and we appreciate your kind words.
Service was quick and professional, got our heat pump back up and working in a couple hours. Thank you!
Response from the owner: Thank you, Jake. We're glad to hear the service was quick and professional, and that your heat pump is up and running again!
Our furnace decided to stop working at 11pm on a Friday right before a bad winter storm. They took my call that night and had a tech (Duraid) out by 9am the next day and had us all fixed up within 15 minutes! Fantastic customer service. Thank you!!
Response from the owner: Thank you, Nicki! We appreciate your kind words and are glad Duraid could get your furnace up and running so quickly before the storm. Your satisfaction means a lot to us!
Thomas Hoffmann always does a great job in servicing our HVAC. Installed a new system last and it’s working great and very efficient. Nick goes above and beyond when servicing and answers all my questions. Highly recommend Thomas Hoffmann Air conditioning & Heating.
Response from the owner: Thank you, Nancy, for your kind words! We're glad to hear that you're satisfied with your new system and appreciate Nick's dedication to great service. Your recommendation means a lot to us!
They were professional and got my hot water back on. And I'm happy about that.
Response from the owner: Thank you, Pamela, for your kind words! We're glad our team was able to restore your hot water and meet your expectations.
Had a water pump leak and they were out the very next day to repair!
Response from the owner: Thank you, Andrew, for your kind words! We're glad we could quickly help with your water pump leak. Your satisfaction means a lot to us!
Great service and was very prompt. Service person was courteous
Response from the owner: Thank you, Mary, for your kind words about our service and the courtesy of our team; we appreciate your feedback!
Called at 5:50 on a Friday hoping to get an appt for next week. Guy on the line listened to my problem, diagnosed the problem over facetime, and gave me instructions as to how to change the filter on my unit with no problem at all. Fixed the problem and I didn't even have to pay a cent for it! I'll definitely be coming back here when we run into ore substantial maintenance problems.
Response from the owner: Thank you, James, for sharing your experience! We're glad our team member could assist you effectively and that you found the solution without any cost. We look forward to helping you with any future maintenance needs!
Awesome job! Nick was great. Prices are reasonable and well explained what I’m paying for and what work needs to be done.
Response from the owner: Thank you, Mitchell! We're glad to hear you had a great experience with Nick and that you found our pricing clear and reasonable. Your feedback means a lot to us!
Always professional, always on time and good value for the work that they do!
Response from the owner: Thank you, Jan, for your kind words about our professionalism and value; we truly appreciate your support!
As always, the Hoffmann technician was polite, professional, and efficient. Pricing is reasonable and even more importantly, they are dependable. I will continue to use Thomas Hoffman A/C and Heating.
Response from the owner: Thank you, Mark, for your kind words about our technician and for your continued trust in Thomas Hoffman A/C and Heating; we truly appreciate your support!
My neighbor referred these guys to me when had water heater problem. Previous company told me I needed to replace it. Tom’s technician fixed it for less than $200. This was over 2 years ago and have been using their service ever since. They are very trustworthy.
Response from the owner: Thank you, Mary, for sharing your experience and for trusting us with your water heater issue; we're glad our technician could help and that you've continued to rely on our services!
Nick Hoffman was amazing! He came out same day when our heat suddenly went out. He took the time to describe the problem and expertly fixed and tested it! Will definitely be recommending them. Thanks.
Response from the owner: Thank you, Matt! We're so glad to hear about your positive experience with Nick and that he was able to help you promptly. Your recommendation means a lot to us!
Job well done. The technician was competent and polite and knowledgeable. We'll have him back in the spring, honest company.
Response from the owner: Thank you, Laurel, for your kind words about our technician's competence and knowledge; we look forward to serving you again in the spring!
Realized my furnace stopped working late last night and forecast called for very cold arctic air blast. Called my regular HVAC company that advertises 24 hour service to find that after 7 PM, there is only an answering service. Same with two more “24 hour service” companies. Then I called Thomas Hoffmann HVAC Company and Nick quickly answered, listened to my issue, gave me a quote and was on his way. Nick arrived soon, completely checked out my furnace, found the problem and did the repair. Because the problem was fairly minor, he even gave me an unexpected and very appreciated discount. Nick was professional, competent, and very engaging. Best emergency, after-hours experience I’ve ever had. Nick saved the day and gave me the peace of mind I needed.
Response from the owner: Thank you, Richard, for sharing your experience; we're glad Nick could provide you with prompt and professional service during such a challenging time. Your kind words mean a lot to us!
Nick was great he was prompt and very patient in explaining the problems with our system and the steps we would take to solve them.I highly recommend using Thomas Hoffman Air Conditioning and Heating!
Response from the owner: Thank you, Benjamin, for your wonderful feedback about Nick's promptness and patience; we appreciate your recommendation of Thomas Hoffman Air Conditioning and Heating!
Nick was friendly, professional and knowledgeable, he did an awesome job!!
Response from the owner: Thank you for recognizing Nick's friendliness, professionalism, and knowledge - we're glad you had an awesome experience!
Great customer service! Very knowledgeable
Response from the owner: Thank you, Rob! We're glad you had a great experience and appreciate your kind words about our knowledgeable team.
Furnace would not blow heat on Friday night and after leaving a few messages to several companies, Mr Hoffman called me back quickly and did a service call. Diagnosed the issue and was able to fix the problem. Will need a new unit soon, but nice not be without heat during the holidays! Quote and Invoice receipt done on the spot and detailed! Will use again for sure.
Response from the owner: Thank you, Heath, for your kind words! We're glad Mr. Hoffmann could get your furnace working in time for the holidays and provide a detailed quote and invoice. We appreciate your trust in us and look forward to helping you again in the future!
Fast, friendly and very cooperative.
Response from the owner: Thank you, John, for your kind words; we're glad you had a great experience with our team!
Excellent! Highly recommended
Response from the owner: Udis, we truly appreciate your recommendation!
Thomas he was prompt and was great getting us up and running. He was awesome
Response from the owner: Thank you, Tom, for your kind words about OUR Tom; we're glad to hear he helped you get up and running smoothly!😊
I was referred via home advisors. And I was so worried about the cost and the distance but Nick came and found my problem and fixed my problem and if I could I would shout-out to the world this is a honest and good company to hire. As a landlord over the road of 5 homes. I can call this company and trust that they will do the job and be honest. And I will not have to pay extra fees or be given a 3 week appointment Just because it's rental property. This is my go to company and I strongly recommend this company.
Response from the owner: Thank you, Annie, for your wonderful feedback! We're so glad to hear that Nick was able to address your concerns and provide you with the honest service you deserve. Your trust means the world to us, and we appreciate your strong recommendation!
Called Thomas Hoffmann HVAC and received service very quickly. Regular winter maintenance was provided. They always do a great job.Really appreciate their service and would recommend to anyone in kirkwood!
Response from the owner: Thank you for choosing Thomas Hoffmann HVAC! We're glad we could promptly address and resolve your HVAC issue. Appreciate your recommendation!
Punctual / friendly / great service !!Highly recommend!
Response from the owner: Thank you, Mike! We're so glad you had such a positive experience with our technicians—your recommendation means a lot to us!
Having Nick come to our aid was a great experience and he offered followup assistance with the fancy technology part of the appliance if we need it. We will call him again if the need arises. Merry Christmas.
Response from the owner: Thank you, Marilyn! We're glad to hear that Nick was able to assist you and provide follow-up support. We appreciate your trust in us and wish you a Merry Christmas!
These guys are pros.Techs are friendly, listen and explain what they are doing.Office staff is responsive.Fast service....
Response from the owner: Thank you, Clark, for your kind words! We're glad to hear our techs and office staff made your experience a great one. Your feedback means a lot to us!
Nick was a true expert in explaining our options for a new thermostat.
Response from the owner: Thank you, Robert, for your kind words about Nick's expertise; we're glad he could help you with your thermostat options!
My AC unit was located on the ground in a very undesirable area; in the direct path of my neighbor’s downspout. Sent pics to Thomas, got a reasonable estimate to raise the unit off the ground and bolt it to my foundation. The work was completed cleanly and efficiently at a very reasonable price! Extremely satisfied with their work!
Response from the owner: Thank you, Diane, for your wonderful 5-star rating; we appreciate your support!
Notified me of expected arrival time and then again when he was on his way and was exactly on time! Nick was very personable and trustworthy.
Response from the owner: Thank you, Maureen. We're glad to hear that Nick kept you informed and made your experience enjoyable!
Thomas Hoffmann AC & Heating was wonderful to work with. They arrived on time, diagnosed the issue and got the work done fast. I would recommend Thomas Hoffmann AC & Heating to anyone.
Response from the owner: Thank you, Adam, for your kind words and recommendation; we're glad to hear you had a great experience with our team!
Tom and his team helped us select a great 2nd unit for our first floor. Installation went smoothly and it looks great. Cheers!
Response from the owner: Thank you, Immy! We're glad Tom and the team could assist you in finding the perfect unit and that the installation went smoothly. Enjoy your new space!
Arrived early in the time window quoted. Zach is a thorough tech and discovered an issue I had suspected. Able to quickly get the part and fix the issue. Great company to work with. The communication before the appointment is outstanding. Highly recommended.
Response from the owner: Thank you, Dale, for your wonderful feedback! We're glad Zach could assist you effectively, and we appreciate your kind words about our communication and service.
Excellent Service. Thank you Zackery
Response from the owner: Thank you for your kind words, Buzz! It was a pleasure assisting you.
I'm a new customer and had my first appointment for furnace check.My tech was Zack and what a professional. He explained how he checked system and answered all my questions. This was a very good experience
Response from the owner: Thank you, Patricia, for your kind words! We're glad to hear that Zack provided you with a professional and informative experience during your furnace check. Your satisfaction means a lot to us!
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The primary role of the handler unit is to control the airflow and ensure that the circulated air is cool or warm. An air conditioner handler unit is the HVAC system component that conditions the air and determines if the air is circulated well. It features a metal box with heating or cooling elements, a blower, chambers, filter racks, and dampers. Keeping your air conditioner handler unit clean is very important to get the most out of the HVAC system. The air handler unit may show signs of trouble every summer, so it is better to get professional assistance to complete the repairs.

Problems in the Fan Unit

The air conditioner handling unit requires the fan unit to work correctly as it is responsible for blowing air into your building or home. After prolonged usage, this unit might need some attention. Some signs of problems in the fan unit are odd noises from the component or failure to blow air at all. If you experience any of these problems in your HVAC system, you might have to replace the central air conditioner fan.

Condensation Leaks

Condensation leaks are another typical problem that can occur in air conditioner units. The usual signs of an issue are moisture or water leakage at the bottom of the unit. An air conditioner unit has to work a lot harder during the summer, and this causes quite a bit of condensation. This condensation is collected in a pan located under the air handler unit, but at times due to algae formation in the drain line, the line becomes clogged and results in water damage and overflow. Bugs and mice often enter the air conditioner unit and obstruct the drain line.

Contaminated Blower Compartments

If the blower compartment is not checked periodically, it might result in poor indoor air quality. The leaks in the HVAC system may also cause health problems, especially for people with allergies or other respiratory problems. To avoid this problem, it is better to have scheduled air conditioner maintenance.

St. Louis HVAC Maintenance & Repair

Overall, air handlers are crucial in maintaining comfortable and healthy indoor environments by conditioning and circulating the air, ensuring proper ventilation, and controlling temperature and humidity levels. Therefore, it is essential to ensure your air handler if functioning correctly.

24/7 Service Call Now

At Thomas Hoffmann Air Conditioning & Heating, we pride ourselves in being a locally owned and operated HVAC company. With more than 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and provide maintenance for your business or home’s HVAC system.

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