Frozen coils are never good because it means that the refrigerant is leaking. There are a few reasons why this is happening, and we can help!
Have you noticed that your home doesn’t get cool enough no matter how low you turn down your AC? If this describes your case, it’s not global warming; it’s your AC coils. Your AC coils hold the refrigerant, a unique liquid responsible for cooling your home. The AC coils absorb heat from inside the house, dispel it outside, and repeat the process until your home is sufficiently cool.
These guys were great. Quick to return my call. Up front pricing. Great work on the installation. And the installers were nice and friendly. Highly recommend Thomas Hoffmann.
Hoffmann came out the same day I called them because our AC was out. The technician, Ryan, was able to get the system running again, was polite and responded to my questions. We’re off to a good start!
Thomas came over promptly I spoke with him about my concerns with my unit. Immediately got to work trouble shooting and resolved my issues. A+
Response from the owner:Thank you, James, for your kind words and for recognizing Thomas's promptness and dedication in resolving your concerns; we appreciate your feedback!
We have called Thomas Hoffmann many times and they are very prompt and very professional.
Response from the owner:Thank you, Vicki, for your kind words about Thomas Hoffmann's promptness and professionalism; we truly appreciate your feedback!
Super friendly, helpful, and quick to make the fix.
Response from the owner:Thank you, Jack! We're glad to hear you found our service friendly and efficient; your feedback means a lot to us!
Not a customer, but witnessed one of their technicians have an episode of road rage in Clayton. I would be concerned about letting them into my house/business.
We really trust Thomas Hoffman AC and Heating. Nick Hoffman has serviced our units several times now and he is professional, knowledgeable and very easy to work with. He comes on time, so we don’t have to schedule a long waiting period. We would highly recommend this company.
Response from the owner:Thank you, Greg, for your kind words and for trusting us with your AC and heating needs; we’re glad to hear that Nick has provided you with such great service.
We’ve been looking for a locally owned small HVAC dealer for a few years. And we found it with Thomas Hoffmann Air Conditioning & Heating. We love their service technicians. They come on time, they know what they are doing, they don’t upsell you on every appointment and they like working for Thomas Hoffmann. A happy employee makes for a happy customer.
Response from the owner:Thank you, Mary, for sharing your wonderful experience with us; we're glad to hear you appreciate our technicians and their commitment to great service!
I called on a Monday morning as air conditioning was blowing warm air. They were able to come to my house very early afternoon and fixed the problem. Would highly recommend and will use them again.
Response from the owner:Becky thank you so much for your great review. We appreciate your business and your kind words.
quick to arrive and fast service
Response from the owner:Thank you, Connie, for your kind words about our quick arrival and fast service; we appreciate your feedback!
Very good, pleased with service.
Response from the owner:Thank you! We're glad to hear you were pleased with our service and appreciate your kind words.
Excellent service from Nick!
Response from the owner:Thank you, Margaret! We appreciate your kind words and will make sure to pass along your praise to Nick for his excellent service.
I am very pleased with the service provided.
, especially the quick response to my request . The technician came in themorning and had my cooling system repaired within an hour. Thank you !
Response from the owner:We're delighted we could promptly assist you on a Sunday morning and fix your cooling system efficiently. Thank you!
Here on time, worked fast. Always pleasant and great answering questions. Zach always does a great job.
Response from the owner:Thank you, Debra, for your kind words; we're glad to hear Zach made a positive impression and that you had a great experience with our team!
great job
Response from the owner:Thank you, Joe! We appreciate your kind words and the support from everyone involved.
Extremely quick response for appointment and did quick fix for our furnace and heat is working great !
Response from the owner:Thank you for your kind words! We're glad to hear our team was able to respond quickly and get your furnace working great. We appreciate your feedback!
They were timely, polite, professional and they saved us from too much sweating. In a field full of pompous and arrogant technicians, these guys take the time to explain what is wrong and how they are correcting it. Other folks just assume you are incompetent but these folks take the time to educate. Cannot recommend highly enough.
Response from the owner:Thank you for your kind words! We truly appreciate your feedback and are glad we could provide you with a positive experience.
Great service and arrived on time when promised.
Response from the owner:Thank you Wray, for your kind words! We're glad to hear you had a great experience and that everything was on time.
I would like to have a receipt for my payment which I did not receive. On a positive note he was very punctual very early actually he did his job and was very professional and I'm hoping and praying this took care of the issue thank you and I would not hesitate at this time to use your services
Response from the owner:Thank you, Mark, for your feedback and for highlighting the punctuality and professionalism of our team; we appreciate your support and will ensure you receive your receipt promptly.
Our experience with them was fantastic all the way through! Not only were they able to get to our business that day but the customer service from the phone call to the on-site service was professional and quick. We'll definitely be using Thomas Hoffmann Air Conditioning and Heating in the future.
Response from the owner:Thank you, Michelle, for your wonderful feedback! We're glad to hear about your fantastic experience and appreciate your kind words about our team's professionalism. We look forward to serving you again in the future!
Zachary was here on the dot at 8:00am. Thank for making me the first stop as promised. Very friendly too.
Response from the owner:Thank you for recognizing our professionalism and friendliness!
Competence and knowledge have been my experience.
Response from the owner:Thank you, Beth, for sharing your experience; it means a lot to us!
I couldn’t be happier with the service from Thomas Hoffmann Air-Conditioning! From the moment I called, the team was professional, responsive, and truly knowledgeable. Thomas personally made sure everything was handled with great attention to detail. The installation was smooth, efficient, and the quality of the work exceeded my expectations. It’s rare to find a company that is both skilled and genuinely cares about their customers. I highly recommend Thomas Hoffmann Air-Conditioning to anyone looking for honest, reliable, and top-notch service. They’ve definitely earned a loyal customer!
Response from the owner:Thank you, Rick, for your kind words and for recognizing our team's hard work; we're grateful for your support and thrilled to have earned your loyalty!
Amazing service from Thomas Hoffmann! They made space in their schedule to come out the next day to fix our air conditioner. They were on time, honest and fixed the problem on the spot. Thank you!
Response from the owner:Thank you, Ashley! We appreciate your kind words about our team's service – it's great to hear we could help you so quickly.
Excellent Service!
Response from the owner:Thank you, Lynda, for your kind words about our service; we truly appreciate your support!
Fast efficient service. Both of the gentlemen that came to my home were very help and informative not to mention polite. It’s difficult to get service advisers to appear at your home when scheduled most times they’re late or don’t show up at all. Not an issue with this team on time, clear diagnosis, quick repair. I would definitely use Thomas Hoffmann Air Conditioning again. I recommend them highly.
Response from the owner:Thank you, Anna, for your wonderful feedback! We're glad to hear that our team provided you with timely and helpful service, and we appreciate your high recommendation.
Tom was great. Super quick and easy! Serviced my unit in under 24 hours.
Response from the owner:Thank you, Olivia! We appreciate your kind words about Tom and are glad to hear your unit was serviced so quickly.
I have complete trust in Thomas Hoffman AC . I have had multiple
technicians who are always polite and knowledgeable.
Response from the owner:Thank you for your trust in our team, Henry! We appreciate your kind words about our technicians.
The OG brother, Thomas Hoffmann, his son Nick, who and the entire team are fantastic! They have my highest respect and recommendation!
Response from the owner:Thank you, Jane! We truly appreciate your kind words about Thomas, Nick, and the entire team; your support means a lot to us!
Fast response and great quality work.
Response from the owner:Thank you for your kind words about our fast response and quality work; we truly appreciate your support!
Very quick and efficient
Response from the owner:Thank you, for your kind words; we appreciate your recognition of our quick and efficient service!
He got my ac up in running in no time.
Response from the owner:Thank you, T! We're glad to hear that everything is running smoothly and appreciate your recognition of our team's effort.
Giovanni was amazing. Explained everything in detail.and really made sure my unit is operating at its best. Very happy with them.
Response from the owner:Thank you, William! We're glad to hear Giovanni provided such detailed service and ensured your unit is running smoothly.
Came out immediately after a time slot opened and fixed the AC issue.
Response from the owner:Thank you, James, for your kind words! We're glad we could address your AC issue promptly.
Outstanding in every respect.
Response from the owner:Thank you, Ordont, for your wonderful feedback; we're so glad to hear everything met your expectations!
Zachary was very knowledgeable and informative! Highly recommend!
Response from the owner:Thank you, Beth! We're so glad you found Zachary knowledgeable and informative—we appreciate your recommendation!
First visit for my maintenance program. Arrived on time. Very polite to talk to. They discussed what they did and everything was good. They were professional. I would recommend this company to everyone.
Response from the owner:We're delighted to hear about your positive first visit experience with us! Thank you for recommending our services.
They were quick and did an exce
llent job on a very hot day. Thank you
Response from the owner:Thank you for the 5-star rating, Tom!
Very knowledgeable. Very professional. Tom was very thorough and finally confirmed the issues in the system that no one else bothered to check.
Response from the owner:Thank you, David, for your kind words; it's great to hear that Tom's thoroughness made a difference in addressing the issues in the system. We look forward to working with you in the future!
Excellent Service. Thank you Zackery
Response from the owner:Thank you for your kind words, Buzz! It was a pleasure assisting you.
I’ve been using “THOMAS Hoffmann Airconditioning and Heating” for years now. We have a 30 +\- year old system that works perfectly for us. Although we’ve not had to use it yet, it is comforting to know they offer a 24 hour on call service. I really appreciate that the technicians don’t try to upsell us on anything. They’re a very professional, knowledgeable, and courteous, local-family owned and operated business. I’ve also found their pricing to be very fair and by”fair” I don’t mean “cheap” but reasonable… especially for the quality of service provided by THOMAS Hoffmann HVAC. I love supporting smaller family owned business and this one is top-notch! Thank you guys!
Response from the owner:Thank you so much for your continued support and kind words, Mari! We truly appreciate your loyalty and are glad to hear about your positive experiences with our services. We look forward to continuing to provide you with top-notch service in the future.
Great customer service & experience for our HVAC System! They installed two UV lights and a dehumidifier. On time, great service, the new items work great - Great HVAC Service in St. Louis! Thank you!
Response from the owner:Thank you, Brandon, for your wonderful feedback! We're glad to hear that you had a great experience with your installations Your satisfaction is our priority!
6 Common Causes
Frozen coils are never good news because it means the refrigerant is leaking. There are many reasons why your AC coils are frozen. But, regardless of the reasons, the consequences always remain the same; a highly inefficient AC.
Here are a few reasons for frozen AC coils. That way, you can take the necessary measures to keep your AC oils from freezing. So, without wasting much time, let’s dive straight into it.
- Dirty Air Filters – You must replace your air filters at least every three months. Dirty air filters are among the leading causes of frozen AC coils. Remember, your AC needs a steady supply of air to function correctly. Dirt and debris that clogs the filters may hinder sufficient airflow. This hinders enough air from getting to the AC coils. Unfortunately, this means the coils get too cold and eventually freeze.
- The AC Fans Are Broken or Don’t Work – Fans are a crucial component of your AC unit. The fans are what push the air towards the coil for cooling. However, when the fans break, they cannot push the air to the coils. This means the coils don’t get sufficient air, so they freeze.
- The AC Coils Are Dirty – Apart from dirty filters, dirty evaporator coils are also a serious problem. When dust and debris accumulate around the coils, they hinder their ability to dispel and absorb heat from the environment. This leads to humidity condensation, which eventually freezes on the coils.
- It’s Too Cold Outside – There are instances when the temperature outside is too cold. In such cases, the air won’t have sufficient heat for the coils to absorb and keep them from freezing. This is one cause that is beyond your control.
- The Drain-pipe is Clogged – It’s normal for condensation to form on the AC coils. This condensation drains through the drainpipe to the outside. The condensation will have nowhere to go if the drain pipes are clogged. In this case, the condensation clings to the AC coils and freezes.
- Refrigerant Problems – Ensure your AC coils have enough refrigerant to function correctly. Not having enough refrigerant in the coils will make your AC overwork. When this happens, the condensation on the coils is likely to freeze instead of draining through the drainpipe.
Don’t Let Your Coils Freeze
Now that you know why your coils freeze, you must ensure that yours don’t. That’s unless you want to contend with an inefficient AC and astronomical energy bills. Contact Thomas Hoffmann Air Conditioning & Heating today, and we’ll help you unfreeze your AC coils.
24/7 Service Call Now
At Thomas Hoffmann Air Conditioning & Heating, we pride ourselves on being a locally owned and operated HVAC company. With more than 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and maintain your business or home’s HVAC system.
