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Legionnaires’ Disease and HVAC Systems: Everything You Need to Know

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HVAC systems installed and maintained by our technicians are guaranteed to be free from any organic matter, thus keeping you and your family safe from respiratory illnesses.

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At Thomas Hoffmann Air Conditioning & Heating, we pride ourselves on being a locally owned and operated HVAC company. With more than 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and maintain your business or home’s HVAC system.

Legionnaires’ disease, or legionellosis, is caused by the bacterium L. Pneumophila. According to the CDC, the disease hospitalizes between 8,000 to 18,000 people every year.

Jeff did an outstanding job. Assessed the situation, found the problem, and fixed it within the hour. Thank you!
Water heater repaired, appointment done the same day, effective, courteous
Response from the owner:Thank you, Leticia! We appreciate your kind words and are glad to hear that the water heater was repaired promptly and effectively. Your satisfaction means a lot to us!
Fast, friendly, professional service.
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
The service tech Giovanni did a fantastic job. Our gas fireplace is working like new again so we’re ready for the cold weather!
Response from the owner:Thank you, Mr, for your fantastic review! We're glad to hear Giovanni provided you with excellent service and professionalism. Your recommendation means a lot to us!
⭐️⭐️⭐️⭐️⭐️ If I could give 10 stars, I absolutely would.

Last night our furnace went out unexpectedly, and with three kids in the house, the temperature dropped fast. Giovanni went above and beyond in every way possible. Instead of charging me a late-night service fee, he simply asked, “Are you decently handy?” and offered to walk me through some troubleshooting steps to get our heat back on so my children wouldn’t have to sleep in the cold.

Not only did he guide me through the process, he even FaceTimed me and showed me exactly what to take apart, how to put it back together, and what signals to watch for. It felt like having a real technician standing right next to me the entire time. Thanks to him, our heat was restored within minutes.

In a world where true customer service is hard to come by, Giovanni is a rare find. It is a guaranteed fact that any future repairs, maintenance, and the new heater/AC system we’ll be needing this coming summer/fall will absolutely be done through him. His honesty, kindness, and expertise have earned our business for life.

Highly, highly recommend.
Response from the owner:Thank you, Jeff, for sharing your experience! We're so glad to hear Giovanni was able to help you and your family during that tough situation. Your recommendation means a lot to us, and we appreciate your trust in our services for the future!
My neighbor referred these guys to me when had water heater problem. Previous company told me I needed to replace it. Tom’s technician fixed it for less than $200. This was over 2 years ago and have been using their service ever since. They are very trustworthy.
Response from the owner:Thank you, Mary, for sharing your experience and for trusting us with your water heater issue; we're glad our technician could help and that you've continued to rely on our services!
Came out immediately after a time slot opened and fixed the AC issue.
Response from the owner:Thank you, James, for your kind words! We're glad we could address your AC issue promptly.
Speedy response and service. Knowledgeable professional. Kind, courteous, friendly but professional.
Response from the owner:Thanks for the great review! We appreciate your business and look forward to working with you in the future.
Super Helpful and Honest Service

I called this company earlier today because I was having a bunch of issues with my HVAC system. They were incredibly friendly and walked me through troubleshooting step by step over the phone. They didn’t even charge me for the call. Thanks to their honest advice, I was able to get things running smoothly again. Really grateful for their help and would definitely recommend them if you want straightforward and trustworthy service. Five stars all the way!
Response from the owner:Thank you so much for the glowing review, Hector! We appreciate your business and look forward to working with you in the future.
Nick did not set current time. — Monday Hoffmans Zach came to fix correct time. We DID NOT want a timed thermostat — we prefer to set temperatures manually
Response from the owner:Thank you, Pat, for your kind words about Giovanni; we appreciate your feedback and are glad to hear that he made a positive impression.
Clear communication about arrival, service and costs.
Response from the owner:Thank you, Margaret, for your kind words! We appreciate your feedback on our clear communication and are glad you had a positive experience.
Excellent experience.
Response from the owner:Thank you, Laura, for your 5-star review! We appreciate your support.
I will highly recommend this business for your air and heater repair. Prompt, knowledgeable and courteous service.
Response from the owner:Thank you, Judy, for your kind words and recommendation! We're glad to hear you were pleased with our prompt and courteous service.
Thomas Hoffman was very responsive to our after hours inquiry, even walked us through some trouble shooting over the phone. We provided pictures of the unit and they were able to quickly buy, schedule and install the part to keep our family warm!
Response from the owner:Thank you, Ali! We're glad to hear that Thomas was responsive and helpful in getting everything sorted out for you and your family. Your feedback means a lot to us!
Nick came by, identified the problem quickly and had it fixed. Great service!
Response from the owner:Thank you, Ted! We're glad to hear that Nick provided you with quick and effective service. Your feedback is greatly appreciated!
Zach was very professional and thorough. He was nice and did a great job!
Response from the owner:We are happy to hear you had a great experience with our company. Thank you for your kind words, Mike!
Great service. Responsive. Well trained technicians. Honest friendly and thorough. I highly recommend Tom Hoffmann and his team.
Response from the owner:Thank you for your kind words! We appreciate your recommendation and are delighted to hear about your positive experience with our team.
Ryan Taylor with Thomas Hoffman did an outstanding job in servicing our unit & explaining everything to me, especially how our humidifier worked, since we were new home owners & had not had one before. Thank you!
Response from the owner:Thank you! We're glad to hear that Ryan and Thomas provided you with excellent service and helped you understand your new humidifier. We appreciate your feedback!
Polite and very efficient.
Response from the owner:Thank you for the 4-star rating, Debra!
Great service and arrived on time when promised.
Response from the owner:Thank you Wray, for your kind words! We're glad to hear you had a great experience and that everything was on time.
Ryan was knowledgeable and figured out why our furnace wasn’t working and repaired the problem
Response from the owner:So happy to hear you had a good experience with the team here at Thomas Hoffmann, Jo! Thank you for your support.
Service was great on time very efficient explained what he was doing changed filter disposed of old filter ! Nice young man 👍
Response from the owner:Thank you, marianne, for your fantastic 5-star rating; we appreciate your support!
Wonderful work. Great communication and always a happy positive technician. Answered all of my questions with sincerity and patience.
Response from the owner:Thank you for the kind words, Bob. We truly appreciate your business!
As always, the Hoffmann technician Zach was polite, professional, and efficient. Pricing is reasonable and even more importantly, they are dependable. I will continue to use Thomas Hoffman A/C and Heating.
Response from the owner:Thank you, Mark, for your kind words about our technician and for your continued trust in Thomas Hoffman A/C and Heating; we truly appreciate your support!
Hoffman is great! Very professional and thorough.
Response from the owner:Thank you, Brandon! We appreciate your kind words and are glad to hear about your positive experience with Hoffmann’s professionalism and thoroughness.
Giovanni was great today! Thanks for everything.
Response from the owner:Thank you, James! We're glad you had a great experience, and we'll be sure to pass along your kind words to Giovanni.
The technician is always on time and very thorough.
Response from the owner:Thank you, Catherine, for your kind words about our technician's punctuality and thoroughness; we appreciate your feedback!
Our service technician arrived right on time and was professional, friendly, efficient and courteous. We couldn’t ask for more.
Response from the owner:Thank you for sharing your positive experience with our service technician! We appreciate your kind words and are glad to hear that you were satisfied with the service provided.
Ryan was here on time. Thanks for getting here early, as I requested. Very friendly too. It was my annual checkup and all good!
Response from the owner:Thank you so much for the great review, Kay. We truly appreciate your business!
I'm a new customer and had my first appointment for furnace check.My tech was Zack and what a professional. He explained how he checked system and answered all my questions. This was a very good experience
Response from the owner:Thank you, Patricia, for your kind words! We're glad to hear that Zack provided you with a professional and informative experience during your furnace check. Your satisfaction means a lot to us!
Thomas Hoffman is a wonderful company to work with. Techs are knowledgeable, personable & efficient.
Response from the owner:Thank you, Christine, for your kind words about our team; we appreciate your feedback and are glad to hear you had a positive experience!
I called on December 25th at midnight and started leaving a message and Thomas Hoffman the owner called me back almost immediately. He said he would come out the next morning between 8:00 and 10:00 am snd he was promptly on time. He fixed my problem and while he was there I decided to get an estimate for a new furnace and air conditioning unit. The price was very reasonable and the installers one of them being his son were both very professional very courteous, polite, arrived on time and finished the same day. I enjoy knowing that I now have the support of Thomas Hoffman heating and air conditioning along with the peace of mind that comes with owning a Trane. Nothing stops a Trane.

Albert Koesterer
Response from the owner:Albert thanks so much for your kind reviews and your business. We truly appreciate it!!!
The Thomas Hoffmann team did a great job taking care of our semi annual HVAC maintenance. They not only worked with us to schedule the visit, but also did an excellent job sending us reminders on when they would be out.
Response from the owner:Thank you so much for the great review, Bob! We appreciate your support and are happy to hear you had a great experience!
Nick was excellent. Super profession, quick, and up front with the pricing (which was fair). Hopefully we don't need to call anyone to fix our AC again, but if we do - I'm calling Nick!
Response from the owner:Thank you, Layton, for your amazing review! We really appreciate your support and hope to be your first call for any future repairs!
Same day service. Technician arrived as scheduled. Replaced capacitor quickly. Friendly technician. Repair cost $429 seemed high for inexpensive part and 20 minutes labor.
Response from the owner:Thank you, Tom, for your feedback! We're glad to hear the technician was prompt and friendly, though we understand your concerns about the repair cost. We appreciate your insights and hope to serve you again in the future.
Excellent.
Response from the owner:Thank you so much, Al, for your excellent review; we truly appreciate your support and are glad to hear you had a great experience!
Thank u
Response from the owner:Thank you, Connie, we appreciate your feedback and are glad to hear from you!
Courteous friendly and efficient! What else could you want!
Response from the owner:Thank you, Bob! We're glad you found our service courteous, friendly, and efficient – that's exactly what we strive for!
Thomas Hoffmann is the most professional and courteous of all the HVAC companies in St. Louis. It has kept my HVAC systems in good working order through the hottest and coldest days for many years.
Photo from customer review
Response from the owner:Thank you, Jonathan, for your kind words about our professionalism and courtesy; we truly appreciate your support!
Quick response time and great to deal with!
Response from the owner:Thank you, Pat! We appreciate your kind words and are glad to hear you had a positive experience with our team.
I notified two companies at the same time regarding a malfunctioning AC unit and Wow! Super fast response from Hoffmann on a weekend no less, to fix our AC unit. Hoffmann’s tech responded to my call immediately and fixed our AC before Galmiche has even responded. Used to be a Galmiche customer, but will use Thomas Hoffmann from here on out!
Response from the owner:Thank you, Darlene, for your fantastic feedback! We're glad to hear that our team was able to respond quickly and resolve your AC issue. We appreciate your trust in us moving forward!

First identified in 1976, one contracts legionnaires’ disease when they inhale mist or vapor that contains the bacteria. The disease mainly affects the lungs but is also known to infect other organs like the heart and kidney. Currently, there is no vaccine for legionnaires’ disease.

Legionnaires’ Disease and HVAC – Where’s the Connection?

Because L. Pneumophila, the bacteria that causes legionnaires’ disease, thrives in warm standing water, the condensate pan in our HVAC system is an excellent place for the bacteria to call home. Unfortunately, that means if the bacteria finds its way into your HVAC system, you and your family are at risk of contracting the potentially fatal disease.

L. Pneumophila proliferates in the presence of organic matter like algae and rust. This organic matter is what the bacteria feed on to multiply. That’s why if you have a water-cooled HVAC system, you need to make sure it undergoes regular maintenance to get rid of any algae, sludge, or rust. If you don’t, the build-up of these organic matter will make your HVAC the perfect place for the bacteria to multiply.

What Symptoms of Legionnaires’ Disease Should I Look Out For?

Legionnaires’ disease is a more severe form of pneumonia. As such, many of its symptoms resemble that of pneumonia. In fact, it’s easy to mistake pneumonia with legionnaires’ disease. Some of the main symptoms of legionnaires’ disease include:

  • Persistent Coughing
  • Headaches
  • Severe fever
  • Muscle aches and pain in the joints
  • Shortness of breath
  • Sharp Chest pain
  • Diarrhea, nausea, and vomiting

These symptoms may vary from mild to severe. A milder form of legionnaires’ disease known as Pontiac fever usually clears within two to five days of adequate rest and proper treatment.

Is Legionnaires’ Disease Treatable?

Fortunately, legionnaire’s disease is treatable, but that doesn’t mean you should let your guard down. Keep in mind that 10% of people who get legionnaires’ disease succumb to the disease — according to the CDC.

One effective way to sidestep contracting legionnaires’ disease is by scheduling routine HVAC servicing. That way, you’ll be able to get rid of any sludge, scale, or rust that sustains the bacteria and makes them multiply.

Prevent Legionnaires’ Disease With HVAC Systems’ Best Practices

Legionnaires’ disease is potentially fatal, and if you own a water-cooled HVAC system, you stand being a victim of the disease. As such, you should always ensure you schedule routine HVAC maintenance to prevent the build-up of sludge, algae, and scale in your unit.

Contact Thomas Hoffmann Air Conditioning & Heating

HVAC systems installed and maintained by our technicians are guaranteed to be free from any organic matter, thus keeping you and your family safe from respiratory illnesses like Legionnaires’ disease.

Are you looking for HVAC installation, repair, or maintenance services? Thomas Hoffmann Air Conditioning & Heating has a longstanding reputation for quality HVAC services. Contact us for more information.

24/7 Service Call Now

At Thomas Hoffmann Air Conditioning & Heating, we pride ourselves on being a locally owned and operated HVAC company. With more than 30 years of experience and a master technician and mechanical engineer as our owner, we can replace, repair, and maintain your business or home’s HVAC system.

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