Expert heat pump installation & repairs in St. Charles, MO. Improve comfort & efficiency with trusted local HVAC pros.
As energy efficiency and year-round comfort become top priorities for homeowners, more residents in St. Charles, MO, are turning to heat pumps as their go-to HVAC solution. These versatile systems provide both heating and cooling, making them ideal for Missouri’s fluctuating weather, from humid summers to chilly winters.
Whether you’re considering installing a new heat pump or need fast, reliable repairs, Thomas Hoffmann Air Conditioning & Heating is your trusted, local partner.
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
I called on December 25th at midnight and started leaving a message and Thomas Hoffman the owner called me back almost immediately. He said he would come out the next morning between 8:00 and 10:00 am snd he was promptly on time. He fixed my problem and while he was there I decided to get an estimate for a new furnace and air conditioning unit. The price was very reasonable and the installers one of them being his son were both very professional very courteous, polite, arrived on time and finished the same day. I enjoy knowing that I now have the support of Thomas Hoffman heating and air conditioning along with the peace of mind that comes with owning a Trane. Nothing stops a Trane.
Albert Koesterer
Response from the owner:Albert thanks so much for your kind reviews and your business. We truly appreciate it!!!
The Thomas Hoffmann team did a great job taking care of our semi annual HVAC maintenance. They not only worked with us to schedule the visit, but also did an excellent job sending us reminders on when they would be out.
Response from the owner:Thank you so much for the great review, Bob! We appreciate your support and are happy to hear you had a great experience!
Nick was excellent. Super profession, quick, and up front with the pricing (which was fair). Hopefully we don't need to call anyone to fix our AC again, but if we do - I'm calling Nick!
Response from the owner:Thank you, Layton, for your amazing review! We really appreciate your support and hope to be your first call for any future repairs!
Same day service. Technician arrived as scheduled. Replaced capacitor quickly. Friendly technician. Repair cost $429 seemed high for inexpensive part and 20 minutes labor.
Response from the owner:Thank you, Tom, for your feedback! We're glad to hear the technician was prompt and friendly, though we understand your concerns about the repair cost. We appreciate your insights and hope to serve you again in the future.
Response from the owner:Thank you so much, Al, for your excellent review; we truly appreciate your support and are glad to hear you had a great experience!
Thomas Hoffmann is the most professional and courteous of all the HVAC companies in St. Louis. It has kept my HVAC systems in good working order through the hottest and coldest days for many years.
Response from the owner:Thank you, Jonathan, for your kind words about our professionalism and courtesy; we truly appreciate your support!
I notified two companies at the same time regarding a malfunctioning AC unit and Wow! Super fast response from Hoffmann on a weekend no less, to fix our AC unit. Hoffmann’s tech responded to my call immediately and fixed our AC before Galmiche has even responded. Used to be a Galmiche customer, but will use Thomas Hoffmann from here on out!
Response from the owner:Thank you, Darlene, for your fantastic feedback! We're glad to hear that our team was able to respond quickly and resolve your AC issue. We appreciate your trust in us moving forward!
Ryan did a great job with my AC reinstall. Very knowledgeable company with Tom Hoffmann providing the engineering expertise.
Response from the owner:Thank you, Steve! We're glad to hear that Ryan did a great job on your AC reinstall, and we appreciate the shoutout to Tom's expertise. Your satisfaction means a lot to us!
These guy's are amazing same day service very well priced for the knowledge they have ask before doing anything to confirm they're my new go to
Response from the owner:Thank you, Cory! We're glad you found our service amazing and appreciate your kind words about our pricing and knowledge. We're here for you anytime!
Great service. Responsive. Well trained technicians. Honest friendly and thorough. I highly recommend Tom Hoffmann and his team.
Response from the owner:Thank you for your kind words! We appreciate your recommendation and are delighted to hear about your positive experience with our team.
My ac compressor was replaced. They always do a good job and they are always available when you need them.I think the price was a little too high since they only had to change the compressor in my unit. The compressor was under the warranty. Other than that Im very satisfied with the job the technician did.
Response from the owner:Thank you, Carlos, for your feedback and for recognizing the hard work of our technician; we appreciate your satisfaction with the job done and will take your pricing comments into consideration.
I was very pleased with your service. Prompt response would was most appreciated. The technician was very knowledgeable and prepared for the work. Also he was very personable and professional.
Response from the owner:Thank you, Richard, for your kind words; we appreciate your recognition of our technician's knowledge and professionalism, and we're glad you had a positive experience with our service.
Thank goodness for them coming out so quickly. Got our whole job done and we are COOL again. Thanks so much!!!
Response from the owner:Thank you, Sandy! We're so glad to hear everything got done quickly and you’re feeling cool again. We appreciate your kind words!
Had an amazing experience with Thomas Hoffman. They were very professional and solved the problem quickly. I would highly recommend!
Response from the owner:Thank you, Alex, for your wonderful feedback! We're glad to hear that Thomas was able to assist you so effectively. Your recommendation means a lot to us!
Zac did our service today. A very professional and courteous young man. He did a thorough inspection and cleaning on our HVAC system.
Response from the owner:Thank you, Tom, for your kind words about Zac's professionalism and thoroughness during your HVAC service; we appreciate your feedback!
I've used these guys twice now and their response time is great, they are friendly, informative, and most importantly, effective. I'm calling these folks every time my furnace sounds weird.
Response from the owner:Thank you for the wonderful feedback, Greg! We're glad to hear that you've had such positive experiences with our team. Providing timely and effective service is our priority, and we're here whenever you need us. Looking forward to assisting you again!
Excellent place to work with and installation crew were A+. They were able to get my new AC and Furnace installed quickly. I have breathing issues and disabled so this was a GREAT experience. If you need AC or Furnace installed this is your place.
Response from the owner:Thank you, Tony, for your wonderful feedback! We're glad to hear that our installation crew made the process smooth and efficient for you. Your satisfaction means a lot to us, and we appreciate your recommendation!
Zachary was very friendly, efficient and knowledgable. He was able to service both units in 1 hour. I would recommend Thomas Hoffmann A/C for any future needs for me.
Response from the owner:Thank you, Michael! We're glad to hear that Zachary provided you with friendly and efficient service. We appreciate your recommendation and look forward to assisting you with any future needs.
Thomas Hoffman air-conditioning and heating is so wonderful and professional! Nick Hoffman was the technician that diagnosed my malfunctioning air conditioning system and determined how to fix it. He was so incredibly professional and even invited me to watch while he worked, and kindly explaining to me all the details about the problem and how he is fixing it. I am now a client for life with this company because of how professional, knowledgeable, and a delight to work with they are! I want to add that they prioritized helping me on the same day that I called and even was a holiday (and 90 degree heat out!), so that is another outstanding Effort from this amazing company! Thank you so much.
Response from the owner:Thank you, Carrie, for your wonderful feedback! We're delighted to hear about your positive experience with Nick and our team. Your satisfaction is our priority, and we're glad we could assist you on the same day. Welcome to our family of clients!
They were able to come out quickly to help when our AC went down in the heat! They were prompt, kind, knowleadgable, explained everything easily in ways I could understand, fixed the issue, and made the experience so easy! I felt comfortable with the technican in and around our home working. Nick took the time to answer some questions about an unrlated issue while there. They will always be who we call for our heating and cooling needs!
Response from the owner:Thank you, Erin, for your wonderful feedback! We're glad to hear that our team, especially Nick, was able to assist you promptly and make the experience comfortable and easy. Your trust in us for your heating and cooling needs means a lot!
I highly recommend Thomas Hoffmann for anything involving HVAC. The person replacing my furnace, Britton Buehrig, was Professional and took pride in his work. The job was very cleanly done.
Response from the owner:Thank you, Ray, for your kind words and recommendation! We're glad to hear that you were provided with professional service and a clean installation. Your satisfaction means a lot to us.
Excellent service. AC went out on a hot summer day, hooked up with them through Angi, and within 2 hours they had arrived and fixed the problem. Can't ask for more than that
Response from the owner:Thank you for your kind words! We're glad we could help you quickly on that hot summer day. Your satisfaction means a lot to us!
Nick Hoffman was great. He came short notice to fix a leaky air handler did it quickly and efficiently and also took a look at the AC plan on using them again for our service of our HVAC
Response from the owner:Thank you, Jenny, for your kind words about Nick and for trusting us with your HVAC needs; we're glad to hear he was able to assist you efficiently!
Super company to deal with. Always professional, knowledgeable and friendly. Zachery was my technician and explained everything he did throughly and in a manner I could understand. Very nice guy.
Response from the owner:Thank you, Maggie, for your kind words! We're glad to hear that Zachary provided you with excellent service and clear explanations. We appreciate your support and look forward to helping you again!
My a/c was not working correctly and I knew it needed to be serviced. The person came and cleaned what needed to be cleaned and he did what he could for the output. He was very professional and nice. We will definitely call them for our future needs.
Response from the owner:Thank you for the positive feedback! We're glad to hear that you were pleased with our prompt and friendly service. We look forward to assisting you again in the future!
Nick arrived to repair our ac earlier than expected. He quickly diagnosed and made the necessary repairs. The cost was reasonable. We will definitely contact Thomas Hoffmann for hvac services in the future..
Response from the owner:Thank you, Michael! We're glad to hear Nick provided prompt and efficient service, and we appreciate your trust in Thomas Hoffmann for your future HVAC needs.
We have used Thomas Hoffman Air Conditioning and Heating for AC issues for the last two years. We have been so happy with the service we have received both times. This year, we just needed a little maintenance as our unit wasn’t working to its full potential. I called first thing in the morning and was able to get a same day appointment! Nick was so personable and knowledgeable, and he got us back up and running and no time. Thank you again for saving us from the summer heat!! We are so grateful for the amazing customer service you guys provide!!!
Response from the owner:Thank you so much, Teri, for your kind words and for trusting us with your AC needs over the past two years; we're glad Nick could help get your unit back to its best, and we truly appreciate your gratitude for our service!
I txt Thomas Hoffman air-conditioning and heating Sunday early evening about 6:30 and just left A detailed message of what was going on with my AC I received an automated reply, saying they would contact me soon. I heard from them the next Morning at 11 AM to confirm what was going on with my unit and said they would have a Tech out today still but would be the last call between 6 and 8pm. I expected to get an appointment 2 to 3 days later. We’re in the middle of about an 8 to 10 day Heat wave of Mid to upper 90s. So imagine my surprise when I received a call from Zachary at 3:20 telling me he was in Saint Charles and was on his way to my house to look at the unit. When I explained what was wrong on the phone, he was pretty confident. He knew what it was once he got here, pulled off the cover and sure enough it was the capacitor. Pull the old one off and install the new one turned it back on and boom I have cold air blowing. I would highly recommend Thomas Hoffman, AC and heating and if you can request a certain Tech Zachary is your guy he is great super Frndly got the job done quickly and even interacted with my dogs Who are super friendly
Response from the owner:Thank you, Vicki, for sharing your experience with us! We're glad to hear that Zachary was able to resolve your AC issue quickly and that he made a positive impression on both you and your dogs. We truly appreciate your recommendation and look forward to assisting you again!
We can’t say how happy we are with the quick and efficient service! We came home Friday evening after work on a 95 degree day (with a week of 90 degree weather ahead) and our A/C was totally out. We called this small business owner around 6pm and he was here by 7:25. He replaced our wires, had cool air running, gave us some helpful tips for the future, and was already out the door by 7:50. He was very polite, friendly, straightforward, and saved our evening/weekend!
Response from the owner:Thank you, Morgan, for your wonderful feedback! We're glad our team could provide quick and efficient service to keep you comfortable during the heat. Your satisfaction means a lot to us!
What Is a Heat Pump—and How Does It Work?
A heat pump is an energy-efficient HVAC system that transfers heat rather than generating it. In the summer, it works like an air conditioner by pulling warm air out of your home. In the winter, it reverses direction, drawing heat from the outside air, even in cold temperatures, and bringing it inside.
Key Benefits for St. Charles Homeowners:
Energy efficiency: Uses less electricity than traditional HVAC systems
All-in-one solution: Heats and cools with one unit
Lower operating costs: Especially when paired with a high-efficiency thermostat
Long-term value: Fewer components than systems with a separate furnace and AC
Heat Pump Installation in St. Charles, MO
At Thomas Hoffmann, we provide turnkey heat pump installation services throughout St. Charles and the surrounding areas. Whether you’re upgrading from an older HVAC system or outfitting a new build, we guide you through every step—from load calculations to final setup.
What to Expect:
Free in-home consultation
System sizing & efficiency recommendations
Professional installation by licensed HVAC technicians
Manufacturer rebates & energy efficiency incentives
Flexible financing options are available
We install trusted brands known for reliability and performance, and we tailor each system to your home’s size, layout, and energy goals.
Common Heat Pump Issues We Repair
Even a well-maintained heat pump can encounter problems over time, especially with Missouri’s extreme weather swings. If your system isn’t performing the way it should, we provide same-day diagnostics and repairs in St. Charles and nearby communities.
Common Heat Pump Problems:
Blowing cold air in heat mode
Unit won’t turn on
Frozen coils
Unusual noises (grinding, clicking, etc.)
Short cycling or constantly running
Thermostat issues
Our experienced team diagnoses the issue quickly, provides transparent repair estimates, and works to get your system back online—fast.
Heat Pump Maintenance Plans for St. Charles Residents
Just like a car, your heat pump needs regular maintenance to run efficiently and extend its lifespan. Our Seasonal Maintenance Plans include:
21-point inspection
Filter replacement
Coil cleaning
Refrigerant level check
Safety system testing
With priority scheduling and discounted repairs, our maintenance plan gives you peace of mind—and fewer surprises.
Why Homeowners in St. Charles Trust Thomas Hoffmann
Unlike national HVAC franchises that operate under rebranded local names, we are proudly a local company. We live and work in the same communities we serve—including St. Charles, St. Peters, Cottleville, and O’Fallon.
What Sets Us Apart:
Personalized service from highly trained technicians
No call center—real support from real people
Transparent pricing and no upsell pressure
Fast response times across St. Charles County
High ratings from local homeowners like you
We treat your home like our own—and it shows in every job we do.
Heat Pump Rebates & Incentives in St. Charles
Installing a new heat pump in St. Charles may qualify you for utility rebates and federal tax credits through the Inflation Reduction Act. We’ll help you:
Determine eligibility
Complete paperwork
Maximize savings on your new installation
Ready to Upgrade or Repair Your Heat Pump?
Whether you’re considering a high-efficiency heat pump for the first time or need urgent service on your existing system, we’re here to help.
Call Thomas Hoffmann Air Conditioning & Heating today to schedule your heat pump installation or repair. With years of local experience, a team of certified technicians, and a commitment to honest service, we’re the go-to heat pump experts in St. Charles.
