Locally Owned · Serving Hazelwood & North County

HVAC Company Hazelwood, MO Heating and Cooling Without the Runaround.

Hazelwood runs on schedules: shift work, school drop-offs, flights out of Lambert. Nobody has room in that day for a furnace that quits or an AC limping through August. Thomas Hoffmann, Master HVAC Engineer with 30+ years in St. Louis, leads the team that keeps North County homes comfortable with straight answers and work that holds up.

4.9 Google Reviews
30+ yrs experience
24/7 phones answered

Request Service in Hazelwood

Tell us what the system is doing and we’ll take it from there. Calls are returned within 30 minutes during business hours, and same-day visits happen whenever the schedule has room.

Thomas Hoffmann Air Conditioning & Heating, locally owned HVAC company serving Hazelwood, MO

Independent and Accountable

The Name on the Company Answers for the Work.

Plenty of familiar HVAC names around St. Louis are now owned by out-of-state corporations, even when the trucks look the same as they always did. Thomas Hoffmann Air Conditioning & Heating is still independent and locally owned. Tom sets the standards, the technicians are our own background-checked employees, and every recommendation in a Hazelwood home has to pass one test: is it what we’d do in our own house?

Local

Independently Owned

No national call center, no franchise playbook. Decisions get made in St. Louis by the person whose name is on the company.

30+

Years in the Trade

Master HVAC engineering experience applied to everything from 60s-era ranch ductwork to modern high-efficiency systems.

Upfront

Pricing in Writing

You see the number and approve it before a wrench turns. Straight advice on repair versus replace, with no pressure either way.

24/7

A Live Answer

Phones are answered around the clock by a real St. Louis dispatcher, not a voicemail maze or an out-of-state routing desk.

Urgent? Call Now.

No heat on a January night? AC down during a heat advisory?

Some breakdowns can wait until morning and some can’t. Call at any hour and a live dispatcher sorts out how urgent it is and gets a technician headed your way. If you ever smell gas or a carbon monoxide alarm sounds, get everyone out of the house first and call from outside.

24/7 Emergency HVAC Service in Hazelwood Real people, straight answers, fast dispatch.
Call (314) 471-7625

Word Gets Around

4.9 ★ on Google From Homeowners Across St. Louis.

Brandon B.
2 days ago
Zach was incredibly friendly, professional, and easy to work with. They provided high-quality work and clearly take pride in what they do. The entire experience was smooth and pleasant from start to finish. It’s refreshing to work with people who are not only skilled at their job but also genuinely kind and helpful. I highly recommend them!
john J.
2 days ago
Got a checkup on the hottest day of the year and everything is working fine. Great service.
Response from the owner:John, thank you so much for the nice review! We are so happy to hear you had a positive experience.
Brian B.
3 days ago
Tech was on time and stayed till they were finished. He was very thorough listen to our concerns and had open and honest suggestions all while having casual conversation and making me and my wife feel comfortable.
Response from the owner:Thank you for recognizing our team's punctuality and dedication!
Premchand T.
5 days ago
Excellent service
Dale C.
6 days ago
I love dealing with this company. Our tech, Zach, is professional and friendly. I love the level of communication from Thomas Hoffman: from the text/email reminders to schedule an appointment to the update of the appointment itself. Highly recommend this company!!
Response from the owner:Thank you, Dale, for your wonderful feedback! We're glad Zach could assist you effectively, and we appreciate your kind words about our communication and service.
Thomas E.
7 days ago
Very fast response and professional service.
Kay H.
1 week ago
Zach came around 9:00 the early part of my window. It was my annual checkup and he said everything looked good. I will be moving out of state soon but appreciate your past service.
Response from the owner:Thank you so much for the great review, Kay. We truly appreciate your business!
William H.
1 week ago
Zach was great. He helped me better understand my systems and their operating systems.
Response from the owner:Thank you for the 5-star review, William. We are happy to hear Zach took good care of you.
Thomas E.
1 week ago
They installed our system and came out to check on a concern promptly and didn’t charge us.
Pat Keith T.
1 week ago
Zachary is great! We purchase Hoffmans maintenance plan - they come when needed
Response from the owner:Thank you, Pat, for your kind words about Giovanni; we appreciate your feedback and are glad to hear that he made a positive impression.
Beth R.
1 week ago
Competence and knowledge have been my experience.
Response from the owner:Thank you, Beth, for sharing your experience; it means a lot to us!
Becky W.
2 weeks ago
I called on a Monday morning as air conditioning was blowing warm air. They were able to come to my house very early afternoon and fixed the problem. Would highly recommend and will use them again.
Response from the owner:Becky thank you so much for your great review. We appreciate your business and your kind words.
Frank P.
2 weeks ago
From the phone to the completion of the job everyone is so polite and informative. I had Giovani as our representative and he was very informative and professional, and knew exactly what the problem was. Thanks so much.
Response from the owner:Thank you for the kind review, Frank! We appreciate you and your business.
Adi S.
3 weeks ago
Our AC condenser and coil were swapped out. The company did a very good job with staff that were most professional. Would happily recommend their company and keep them for all my annual maintenance work. I stress their staff is very knowledgeable and professional.
Response from the owner:Thank you, Adi! We're glad to hear you had a positive experience with our team and appreciate your recommendation. Your kind words about our knowledgeable and professional staff mean a lot to us.
Chris S.
3 weeks ago
great people
Response from the owner:Thank you, Chris! We appreciate your kind words about our team.
Christine M.
3 weeks ago
Needed help after hours and they called me back right away! Super helpful and were able to fit me in when I was in a bind during the STL heat wave.
Response from the owner:Thank you, Christine! We're glad we could assist you promptly during the heat wave. Your satisfaction is our priority, and we appreciate your kind words!
ruter
3 weeks ago
Exceptional Service from Start to Finish!I recently hired Thomas Hoffmann Air Conditioning & Heating to replace my complete HVAC system, and I could not be happier with the experience. The installation crew—Zachary and Giovani—was absolutely top-notch. They were professional, courteous, and incredibly meticulous with their work
Response from the owner:Thank you, Ruter! We're so glad to hear you had an exceptional experience with our team, and we'll definitely pass on your kind words to Zachary and Giovani. Your satisfaction means a lot to us!
Richard H.
3 weeks ago
Great people & work
Response from the owner:Thank you, Richard! We appreciate your kind words about our team and the work we do. Your support means a lot to us!
Joe B.
3 weeks ago
Thomas Hoffman Air Conditioning and Heating did a fantastic Job for my company. They promptly responded to an emergency situation that occurred over a holiday weekend. They expedited the delivery of replacement parts Free piece of equipment that had broken down, and installed it immediately after receiving it. They were prompt, professional, and friendly. I would highly recommend them to anyone in need of HVAC services.
Response from the owner:Thank you, Joe! We appreciate your kind words about our team's promptness and professionalism, especially during an emergency. It's great to know that Thomas Hoffman Air Conditioning and Heating met your needs so effectively. Your recommendation means a lot to us!
Alex C.
4 weeks ago
Nick was at my house in Kirkwood within hours of my call and was able to get me back up and running on a super hot day. Very pleased with the service and will be calling them for my HVAC needs in the future.
Response from the owner:Thank you, Alex! We're glad to hear that Nick provided prompt and effective service, especially on such a hot day. We look forward to assisting you with your HVAC needs in the future!
Theresa S.
4 weeks ago
Very punctual. Answers all my questions and concerns. Already scheduled for next service!
Response from the owner:Thank you, Theresa! We're glad to hear you appreciate having the same technician and the communication about your units. Your feedback on our customer service means a lot to us!
Lynn C.
4 weeks ago
Thomas was great! He arrived on time and fixed my problem quickly. I live in Clayton. I highly recommend Thomas Hoffmann Air Conditioning and Heating!
Response from the owner:Thank you, Lynn! We're glad to hear that Thomas provided prompt and effective service. Your recommendation means a lot to us!
steve B.
4 weeks ago
Fantastic service and friendly. We had an AC unit issue and they responded quickly and made the required repairs.
Response from the owner:Thank you, Steve! We're glad to hear you had a great experience with our service and that we could assist you promptly with your AC unit issue. Your feedback means a lot to us!
Matthew John D.
1 month ago
The truth of their proffesionalism forces you to Trust their expertise and a determined focus on customer satisfaction was unfortunately a rare experience in my years of east coast building maintenance.
Response from the owner:Thank you, Matthew, for recognizing our professionalism and commitment to customer satisfaction. We're glad to hear that your experience stood out after your years in building maintenance. Your support means a lot to us!
Kevin E.
1 month ago
Nick demostrated excllent customer service,professionalism, and technician.
Response from the owner:Thank you, Kevin! We're glad to hear that Nick provided excellent customer service and professionalism. Your feedback is greatly appreciated!

Before You Call

Hazelwood HVAC Questions, Straight Answers

Do you offer emergency HVAC service in Hazelwood?

Yes, around the clock, weekends and holidays included. Call (314) 471-7625 and a live dispatcher gauges how urgent it is and gets a technician assigned as quickly as the schedule allows.

Can you work on the original system in an older Hazelwood home?

Yes. Much of Hazelwood’s housing dates to the 1950s through 1970s, and we work on aging equipment and ductwork every week. If a system is on borrowed time, we’ll say so plainly and price the repair next to a replacement so you can compare.

What brands do you repair?

All the major names, including Trane, Carrier, Lennox, Rheem, and Goodman. For new installations we’re an authorized Trane dealer with factory support behind every system.

How often should my HVAC system be serviced?

Twice a year is the general rule: cooling in spring, heating in fall. Regular tune-ups help maintain efficiency, keep manufacturer warranties valid, and often catch small problems before they turn into weekend emergencies.

Which areas near Hazelwood do you serve?

Florissant, Bridgeton, Maryland Heights, St. Ann, Berkeley, Ferguson, Black Jack, and the rest of the St. Louis metro.

Should I repair my old AC or replace it?

It usually comes down to the size of the repair against the age of the unit. A minor fix on a mid-life system often makes sense; a major component failure on a 15-year-old unit usually doesn’t. We put both numbers in front of you and let you decide.

Comfort for the Hazelwood House, Handled.

One independent local company, 30+ years of St. Louis HVAC experience, pricing you approve in writing, and a phone that gets answered at every hour.