Locally Owned · Serving Hazelwood & North County

HVAC Company Hazelwood, MO Heating and Cooling Without the Runaround.

Hazelwood runs on schedules: shift work, school drop-offs, flights out of Lambert. Nobody has room in that day for a furnace that quits or an AC limping through August. Thomas Hoffmann, Master HVAC Engineer with 30+ years in St. Louis, leads the team that keeps North County homes comfortable with straight answers and work that holds up.

4.9 Google Reviews
30+ yrs experience
24/7 phones answered

Request Service in Hazelwood

Tell us what the system is doing and we’ll take it from there. Calls are returned within 30 minutes during business hours, and same-day visits happen whenever the schedule has room.

Thomas Hoffmann Air Conditioning & Heating, locally owned HVAC company serving Hazelwood, MO

Independent and Accountable

The Name on the Company Answers for the Work.

Plenty of familiar HVAC names around St. Louis are now owned by out-of-state corporations, even when the trucks look the same as they always did. Thomas Hoffmann Air Conditioning & Heating is still independent and locally owned. Tom sets the standards, the technicians are our own background-checked employees, and every recommendation in a Hazelwood home has to pass one test: is it what we’d do in our own house?

Local

Independently Owned

No national call center, no franchise playbook. Decisions get made in St. Louis by the person whose name is on the company.

30+

Years in the Trade

Master HVAC engineering experience applied to everything from 60s-era ranch ductwork to modern high-efficiency systems.

Upfront

Pricing in Writing

You see the number and approve it before a wrench turns. Straight advice on repair versus replace, with no pressure either way.

24/7

A Live Answer

Phones are answered around the clock by a real St. Louis dispatcher, not a voicemail maze or an out-of-state routing desk.

Urgent? Call Now.

No heat on a January night? AC down during a heat advisory?

Some breakdowns can wait until morning and some can’t. Call at any hour and a live dispatcher sorts out how urgent it is and gets a technician headed your way. If you ever smell gas or a carbon monoxide alarm sounds, get everyone out of the house first and call from outside.

24/7 Emergency HVAC Service in Hazelwood Real people, straight answers, fast dispatch.
Call (314) 471-7625

Word Gets Around

4.9 ★ on Google From Homeowners Across St. Louis.

steve B.
10 hours ago
Fantastic service and friendly. We had an AC unit issue and they responded quickly and made the required repairs.
Theresa S.
2 days ago
Love that it’s the same technician every time. Let’s me know what he found and any concerns he might have regarding our units. Great customer service.
Response from the owner:Thank you, Theresa! We're glad to hear you appreciate having the same technician and the communication about your units. Your feedback on our customer service means a lot to us!
Matthew John D.
3 days ago
The truth of their proffesionalism forces you to Trust their expertise and a determined focus on customer satisfaction was unfortunately a rare experience in my years of east coast building maintenance.
Response from the owner:Thank you, Matthew, for recognizing our professionalism and commitment to customer satisfaction. We're glad to hear that your experience stood out after your years in building maintenance. Your support means a lot to us!
Kevin E.
4 days ago
Nick demostrated excllent customer service,professionalism, and technician.
Response from the owner:Thank you, Kevin! We're glad to hear that Nick provided excellent customer service and professionalism. Your feedback is greatly appreciated!
George B.
1 week ago
We live in Dardenne Prairie, and want to thank Tom for his excellent work in assessing our A/C unit that stopped working over Labor Day weekend where the outdoor temps were 100+. Tom not only had the exact components on-hand but also offered other future solutions to make our home more comfortable. Very personable and professional! Thanks Tom!
Response from the owner:Thank you, George! We appreciate your kind words and are glad to hear that Tom provided excellent service during such a hot weekend. Your satisfaction is important to us, and we're here to help with any future needs!
Katherine G.
1 week ago
Nick came out to our house in Valley Park. Super nice and helpful. Got our AC back to running!
Response from the owner:Thank you, Katherine! We're glad to hear that Nick was able to help get your AC running again. Your satisfaction is important to us!
ladodger6
1 week ago
Nick is a very knowledgeable HVAC professional. He quickly and thoroughly inspected my system. Highly recommend Thomas Hoffman AC.
Response from the owner:Thank you! We appreciate your kind words about Nick and are glad to hear you had a positive experience with Thomas Hoffman AC. Your recommendation means a lot to us!
Louise P.
1 week ago
My air conditioner went out, my son called, Nick was able to come out same day, very pleasant and professional.
Response from the owner:Thank you, Louise! We're glad to hear that Nick was able to assist you promptly and provide a pleasant experience. We appreciate your kind words!
Chris
1 week ago
Saturday. Labor Day Weekend. 100 degrees for the 4th day in a row and counting. A.C. goes out. No hvac companies well return calls and their phonebots say they're not available until Tuesday or Wednesday. Nick with Hoffmann answer's first ring and shows up in a couple hours, make short work of it, house is cooling nicely. Thanks Nick and Company.
Response from the owner:Thanks, Chris! We're glad Nick was able to help you out quickly, especially during such a hot weekend. We appreciate your feedback and are here for any future needs.
Susan S.
1 week ago
I was very pleased with Nicks presentation.
Response from the owner:Thank you, Susan! We're glad to hear you Nick represented our company in such an impactful way. Your feedback means a lot to us!
diana T.
1 week ago
Tom fixed my air conditioner well, from Tom Hoffman Air conditioning in Kirkwood, Missouri.
Response from the owner:Thank you, Diana! We're glad to hear that Tom did a great job fixing your air conditioner. We appreciate your feedback!
Don G.
1 week ago
Nick did a great job at everything!
Response from the owner:Thank you, Don! We're glad to hear that you had a great experience and that Nick made such a positive impact. We appreciate your feedback!
Hank K.
1 week ago
Fast, friendly, professional service.
Response from the owner:Thank you, Hank, for your wonderful feedback; we're glad you enjoyed the fast, friendly, and professional service, and we'll be sure to keep up the great work!
Jack R.
1 week ago
Our tech was scheduled to arrive to our house in Brentwood only a few hours after I called. Nick was great and was able to address the issue quickly. Thanks again!
Response from the owner:Thank you, Jack! We're glad to hear that Nick was able to resolve the issue quickly for you. Your satisfaction means a lot to us!
Melanie L.
1 week ago
Nick was amazing!!! He came out after hours to my home in Creve Coeur when my AC stopped working. He was professional, knowledgeable, and genuinely helpful. I really appreciate him going above and beyond when I needed help. Highly recommend!
Response from the owner:Thank you, Melanie! We’re glad to hear that Nick provided such excellent service and went above and beyond for you. Your recommendation means a lot to us!
Margaret K.
2 weeks ago
Clear communication about arrival, service and costs.
Response from the owner:Thank you, Margaret, for your kind words! We appreciate your feedback on our clear communication and are glad you had a positive experience.
Rich C.
2 weeks ago
Very prompt response and very professional and conscientious repair service. Nick did a great job and is a very nice guy. I apparently have an intermittent problem that did not occur today. Your technician was excellent and system is now working, so I will call if issue recurs. You have terrific associates.
Response from the owner:Thank you, Rich! We're glad to hear you had a great experience with our repair service. Nick will be pleased to know his efforts made a positive impression. We appreciate your feedback!
Ryan B.
2 weeks ago
I called on a hot summer day and they came out and had it fixed super fast!
Response from the owner:Thank you, Ryan! We appreciate your kind words and are glad to hear we could help you quickly on that hot day.
david W.
2 weeks ago
Amazing response time and service for AC replacement! Our AC failed on Monday evening, Nick came out to inspect and give us options within the hour, and we had a new AC installed by 1pm on Tuesday. Great team and very happy
Response from the owner:Thank you, David! We're glad to hear about your positive experience with our team, especially with Nick's quick response and the timely installation. Your satisfaction means a lot to us!
Lori B.
2 weeks ago
I can’t say enough wonderful things about Thomas Hoffmann Air Conditioning and Heating! Nick came promptly, which was such a relief, and from the very beginning, he was personable, professional, and incredibly honest. After dealing with other companies, Nick’s honesty really stood out. He took the time to explain everything clearly, answer my questions, and make sure I understood what was going on—without any pressure or unnecessary recommendations. It was refreshing to feel like I was dealing with someone who genuinely cared about doing the right thing for the customer. Nick’s professionalism, knowledge, and customer service were truly top-notch. I wouldn’t hesitate to recommend Thomas Hoffmann Air Conditioning and Heating to anyone looking for a heating and cooling company you can actually trust!
Response from the owner:Thank you for the 5-star rating, Lori!
Connor L.
2 weeks ago
Very responsive and helped us promptly on one of the hottest nights in the summer!!
Response from the owner:Thank you, Connor! We're glad we could assist you quickly during such a hot night. Your feedback means a lot to us!
Logan L.
2 weeks ago
So professional and came within 10 minutes of our emergency! Nick was 10/10!!!
Response from the owner:Thank you, Logan! We're glad to hear that our team responded quickly and that Nick made such a positive impression. Your feedback means a lot to us!
John P.
2 weeks ago
They did great work on a tight timeline. They saved our business that day! Very professional and smart. I will use them every time!
Response from the owner:Thank you, John! We appreciate your kind words and are glad we could help your business on such a tight timeline. Looking forward to working with you again!
Morgan T.
3 weeks ago
The service was excellent! When we arrived home after 8 pm, seen our unit was not working and it was almost 85 degrees in our home my husband began calling all of the companies that said they were 24 hrs. Thomas Hoffman heating and cooling was the only company that honored the statement. Nick was at our home in a very timely manor and was also able to fix our unit quickly! I would highly recommend to anyone needing any hvac services!
Response from the owner:Thank you, Morgan! We're glad to hear that you had an excellent experience with our service. It's great to know that Nick was able to assist you promptly and effectively. We appreciate your recommendation and look forward to helping you again in the future!
Excellent service and a job very well done. Highly recommended!
Response from the owner:Neil, thank you so much for the great review. We appreciate your continued support and business!

Before You Call

Hazelwood HVAC Questions, Straight Answers

Do you offer emergency HVAC service in Hazelwood?

Yes, around the clock, weekends and holidays included. Call (314) 471-7625 and a live dispatcher gauges how urgent it is and gets a technician assigned as quickly as the schedule allows.

Can you work on the original system in an older Hazelwood home?

Yes. Much of Hazelwood’s housing dates to the 1950s through 1970s, and we work on aging equipment and ductwork every week. If a system is on borrowed time, we’ll say so plainly and price the repair next to a replacement so you can compare.

What brands do you repair?

All the major names, including Trane, Carrier, Lennox, Rheem, and Goodman. For new installations we’re an authorized Trane dealer with factory support behind every system.

How often should my HVAC system be serviced?

Twice a year is the general rule: cooling in spring, heating in fall. Regular tune-ups help maintain efficiency, keep manufacturer warranties valid, and often catch small problems before they turn into weekend emergencies.

Which areas near Hazelwood do you serve?

Florissant, Bridgeton, Maryland Heights, St. Ann, Berkeley, Ferguson, Black Jack, and the rest of the St. Louis metro.

Should I repair my old AC or replace it?

It usually comes down to the size of the repair against the age of the unit. A minor fix on a mid-life system often makes sense; a major component failure on a 15-year-old unit usually doesn’t. We put both numbers in front of you and let you decide.

Comfort for the Hazelwood House, Handled.

One independent local company, 30+ years of St. Louis HVAC experience, pricing you approve in writing, and a phone that gets answered at every hour.